Hey Community 👋 Sophia from Automation here. Last month, Confluence Automation rolled out a brand new smart values help panel to make smart values more discoverable and easier to use. I’m excited ...
Hey Automation Community 👋 It’s now a whole lot easier to manage and find specific rules within your Rules List with the arrival of new filters! Available across Jira and Confluence automation, we...
Hello Community Scott from Automation Platform here. Today, I am excited to announce a new Automation trigger for Compass now available in both Jira and Confluence Cloud Automation. This also...
Hi everyone, Here's my current scenario: I'm using Original Estimate on Backlog View as shown below. This helps during sprint planning. Added Original Estimate on Backlog view: 24hrs Ad...
Hi Community, I am trying to create an automation rule to add a specific user or a reporter into a custom user picker field based on a custom radio button field choice selection. The radio button fi...
Hi! Here is a brief overview of our Service process: 1. Support ticket comes in from customer. 2. Once Support ticket is validated, a new ticket in a different project is created. The firs...
If a user changes the priority of an issue from either P1 or P2 to a different level, alert someone about the modification.
Hi all! One of the project lead wants to classify some issue taking into account the hour and minute of the date created. IF the issue was created after 19hs 00 min then ...
Is there a way to fire an alert based off changes to a specific file (.sql) in GIT. This could come off any PR in any of the Repos we have in our Org - so I can't use {{repository.name}} OR {{pu...
We use automation to send reminder emails (ITIL 3 strike rule) to customer/ticket reporter. The email message starts with "Hi Firstname". Below code does that for us. {{issue.reporter.emailAddress.s...
Hello people smarter than I! We've just overhauled our projects and ways of working in Jira and I've set up automation to assist with consistency across projects. Long story short, I ha...
When a task is about to breach its timeline, is there a way to set up a rule that might trigger alert to the person whom the task is assigned as well as the owner of the project.
Hi Team, I am trying to create a Jira Automation where I am making a web request to one of the customfields in Jira to pull it value and based on the choice of another Customfield, one of the JIra f...
Hello, I have automated the process of story's status automatically changed at a certain percent of completed of sub-tasks status to Done. I am now looking at automatically updating the epic status ...
Hi all, I have an automation set up that is triggering correctly, but I cannot get the value of my custom field "First Day of Work" to populate in the email that's being sent. I've tried the follo...
Hi there, I'm new to Jira Automation (Cloud) and trying to create an automation rule that creates subtasks for users in a selected group from a custom single group field. yep, not an easy task for a...
Updated Problem Statement: Need help on the syntax for the computing date difference between current time (now) and a pre-set datetime (Need By Date). Variable: Need By Date (DateTime) Simpli...
Is there a way in Jira to insert a static text template in the Description field for bugs? I want all bug filers to include some standard information in the description field - a template will help ...
When an issue has been resolved/canceled and someone happens to add a comment to it, the assignee is not notified due to it being closed. I wanted to create an automation to generate a comment which ...
Hello, how are you? I'm trying to set up automation in Jira to clone unfinished issues from one sprint to another. The logic works as follows: When the sprint is completed For issues in the curre...
Is it possible to trigger jira automation based on time a field has remain unchanged? e.g. if a dropdown menu field has not been updated by a stakeholder for a day - I want to trigger automation to ...
Hey, I am currently working with some automations. Getting emails can be quite annoying and to keep them on my to do list, i have to keep them in my mailbox or create a jira issue. Is there a way ...
On my Dashboard I have Epic working well using Epick but when I try to do the same with the Parent link does not give any detailed results.
I currently I have an automation setup that runs a scheduled JQL search then an sends an email with an HTML table listing all the issues and specific fields from those issues. Current setup&...
Hi there, We currently have product owners using a Lean Business Case form in Confluence for analysis-gathering. We'd like to have a trigger that generates an Epic in Jira when the LBC is approved f...
Hello, I am wanting to have an automation that can change the status of a story at certain percentage threshold of changing the status of story's subtasks to done. Ex: Story is called...
I am trying to create an automation that will send an email out that contains multiple tables in it. For example I want to gather the total number of tickets created in the specified project...
I have completed several attempts to trigger a clone ticket when a ticket in the current sprint is moved from In Progress to Pull Request Issued with the goal of cloning that ticket to the current sp...
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