Hey There, My requirement is like customer will send a request through email and it will create a ticket in Jira service management so there is one filed called Destination URL so ...
Hello there, We tried to invite a user to our domain, but it shows that is "unable to invite accounts that are deactivated". However, per checked on the directory, this account is not showing o...
JQL doesn't work issue in testPlanTests(XXXXX) after JIRA migration to Cloud/SaaS got Unable to find JQL function 'testTestPlan(XXXXX)'. error msg. pls help, thanks
I want to use automation to find out if any user decreases or delete an existing "Work Log", but I can only get the absolute value of "{{worklog.timeSpentSeconds}}" of updated "Work Log". I cann...
I created a plan in Jira. And i added two teams on the "Teams" tab next to the "Roadmap" tab and added the team members for each team. However, on the "Roadmap" tab, when i try to filter by the ...
I've recently started a new job. At my previous company when i cloned a story card, the new card would automatically inherit the same link to the parent epic. With JIRA at my new company, I have to ...
Kia Ora Team, I'm having trouble setting up an automation rule... I'm trying to create one, for the following scenario: When a JDP issue's Summary field is "updated" Then update the linked...
I need to create a story only if the Fixed version release date is 16 days from the day the rule is run on. There are numerous other checks, but those all work. this is where my rule stops every time...
I have two employees who I need to give permissions to add and remove customers from organizations on a Service Management Project. They both have been given Administrator and Service Desk Team role...
Is there a way to update the drop-down list for link issues in a Jira Software project (Company-managed)? Thank you!
Hi, i'm new to Jira and while I love the capabilities, onboarding as a new user is not particularly intuitive. I have a few questions and hopefully someone can help me out. 1. is it possible to add ...
Our team reports the status of projects (Red, Yellow, Green) on weekly basis, is there a way to create metrics to display the status of all Red, Yellow and Green projects?
I have an automation rule that infers what to set for the checkbox field but it is only 'setting' that value and overwrites any existing checked boxes. Can I read in any preset values to a var...
Last year the Export Excel CSV (all fields) allowed me to pull comments for issues. I can prove it because I saved an old export. Granted it was ugly because a if there were 100 comments ...
Hi! I do transition of issue by script like workflowTransitionUtil.setIssue(issue); workflowTransitionUtil.setUsername(user.getUsername()); workflowTransitionUtil.setAction(actionId); workflowTr...
I'm totally stuck and hoping someone here can help me. A user fills in a custom field in a Jira screen named "Total Contract Cost" (number field) I have all my users in Assets in my "Max_Spend" sch...
Is there any way (plug-in included) to create a message field to provide instructions on the Create screen of a Software project?
Hi all, I have two custom fields that are Assets Objects. I want to display the values of these fields in an email that is generated via Automation, but I'm having trouble figuring them out. They co...
I used to be able to remove a parent from a ticket by just clearing out the value in the field. Now, I can clear it, but the minute the page refreshes, it returns. I can change it to a di...
Hi All!! We have this situation: We have a Service management project and a Jira Software project When an issue is created in the service management project, there is an automation...
I am creating a dashboard and I've tried to include specific release fields (Released Date) in the Issue List. When I search for the released date (Release date in the image below) it is not appearin...
Is there a way to narrow down the Delete permissions so that a user can ONLY delete issues they created in Jira?
Boa tarde! Preciso remover desse projeto (Imagem em anexoo) esse campo que aparece automatico quando não faço login em uma conta, para fazer a solicitação! Seria possivel?
I added the status 'Backlog' to my workflow I filtered my backlog by 'To Do' status and bulk changed the items in the backlog (not in a sprint) that were 'To Do' to be in 'Backlog' status My backlo...
Wondering if there is a way to force a field to display only when a ticket is being closed? I tried using a validator first and then a post function using "Set issue fields" to do so with no lu...
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