I need to merge a project from a non-OnDemand instance to our OnDemand instance.
The download instance is of an older version, but I have successfully restored a backup to a trial OnDemand instance which has the same versions as the target OnDemand instance.
To finish the migration, I would ideally use the project import feature to import a single project from the backup of the trial OnDemand instance into the target OnDemand instance. However, this feature is not available in OnDemand. I think my options are:
1. Have you guys perform the project import for me (assuming the feature is just hidden from me)
2. As per comments by Yvonne here https://answers.atlassian.com/questions/47590/can-we-merge-two-on-demand-jira-accounts:
bq. You can ask Atlassian to create an export of your data. Please keep in mind, that due to the fact that OnDemand is a suite of applications data manipuation is necessary to make it importable on a standalone installation, so the export will take some time and needs to be scheduled. You should ask for it well in advacec if you have deadlines to meet.
bq. Next you have to merge those 2 backups in your local installation, importing project by project. Once merged you can generate for JIRA a full backup and import it to your new OnDemand instance. Please keep in mind, that you need the exact version that is bundled in OnDemand so this will work!
The first option would be the ideal solution but I realise that it may not be possible.
This is a pressing issue, as we have very little time before the non-OnDemand instance ceases to function.
Thanks.
Dominic.
I fixed this with a variation on approach 2. I was able to do it without any data manipulation from Atlassian.
In summary:
The only gotchas were:
I fixed this with a variation on approach 2. I was able to do it without any data manipulation from Atlassian.
In summary:
The only gotchas were:
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Hi Dominic,
I believe that in order to import the project into your OnDemand, you would need the help from our OnDemand support team. Please raise a ticket here : support.atlassian.com. You will have to log in (if you already have an account. If not, please create one), and raise an OnDemand issue.
Cheers,
Joe
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