Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Hi 👋 I'm Marshall, the head of customer education at Atlassian

Marshall Walker Lee
Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Nice to meet you!  

I wanted to make sure that you know that in addition to our free Jira Service Management Fundamentals learning path, we recently launched a new Associate Certification called ITSM with Jira Service Management Foundations. 

You can prepare for the exam by following the free on-demand cert prep path linked on that page 👆

If you have any questions, please let me know!

Comment
Watch
Like # people like this
475 views

3 comments

Comment

Log in or Sign up to comment
Michael DiRenzo
Michael DiRenzo February 26, 2024

Marshall

I have gone through the online training by following the free on-demand cert prep path.  Is this the only resource I should be studying other then real on-the-job training?

 

Like • Joanna Thurmann likes this
Reply
Marshall Walker Lee
Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2024

Yes, Michael, the free on-demand prep path is the only recommended training. If you want to go above & beyond, you could brush up on the foundational courses in our ITSM learning path. 

Like • Joanna Thurmann likes this
Michael DiRenzo
Michael DiRenzo March 4, 2024

I agree that the "on-demand prep path is the only recommended training" - in hindsight and after re-studying the material relative to some of the "hard" questions I experienced, it is clear that the content of material DOES COVER the test material.

Like • # people like this
Taranjeet Singh
Taranjeet Singh
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 26, 2024

@Marshall Walker Lee Thank you for sharing this important Associate certification information about JSM

Like • # people like this
Reply
Michael DiRenzo
Michael DiRenzo March 21, 2024

Marshall:

I passed the exam!!!  96%

Like • Marie Kent likes this
Reply
Marie Kent
Marie Kent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2024

Congratulations @Michael DiRenzo !!! 

Like • Michael DiRenzo likes this

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Jira Service Management Fundamentals

Jira Service Desk

These short, self-paced courses will help you get up and running in Jira Service Management in just 90 minutes.

1.5h Beginner
Free

Learning Path

ITSM

Atlassian logo

Use this path to build your IT Service Management knowledge and earn an Atlassian certification.

2h Beginner
Path

Setting Up ITSM Projects in Jira Service Management

Jira Software

This training series helps you get started in Jira Service Management quickly with the new ITSM project template.

13m Beginner
Free
groups-icon
New to Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events