Not able to Import the Issue Link type and Issue Link Key

[Ambika Thangasamy]

While Importing Test cases along with the Issue link type and Issue Link Key, facing the following error message " 

Issue link type: Requirement and Issue key to link: PP-23 does not exist or you do not have permission to see it

I even tried giving Issue Link Type as Relates To option but facing same error. Could someone help me to sort this issue out? 

[Dimitris Sylligardakis]

Hi Ambika,

Not sure if this is in the right direction to help you, or if you've already tried the following

• Case Sensitivity: Jira issue keys are case-sensitive. Verify that the case of "PP-23" in your file matches the actual issue key.

• Link Issues Permission: Ensure the user account performing the import has the "Link Issues" permission at the project level.
• Target Issue Visibility: Make sure the importing user has the "Browse Projects" permission for the project containing the issue "PP-23". Even if the issue exists, insufficient permissions will block creating the link.

[Ambika Thangasamy]

Hi Dimitris,

Thanks for the reply.

I have given the correct Issue Key and I do have an Link Issues and Browse Projects permission. I can able to link the Issues with the test case Manually but via Importing I am facing this Issue.