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User is not able to access Jira

Yash Pradhan
Yash Pradhan April 22, 2024

We have one user whose email ID was changed 1 month Back since then he is not able to access any of our JIRA instances,

I have tried revoking/providing his access twice but the problem Appears the same.

The Pages are stuck.

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Valerie Knapp
Valerie Knapp
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April 22, 2024

Hi @Yash Pradhan , thanks for your question. Please report this to Atlassian. They are the only ones who can do a direct intervention to help. https://support.atlassian.com/contact/#/ 

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