I am looking for ways to migrate the data from our current ServiceNow instance to JSM, I am wondering if anyone had good experience and can elaborate on a step by step process.
Did anyone use this tool? and the experience? Migrations - Data Migration Wizard (help-desk-migration.com)
Are the any professional services available to help with the migration?
Take a look at the following postings for your reference, I believe the article from ISOA provides a key outline map that one should always consider when migrating into JSM from other platform/app
https://blog.isostech.com/moving-from-servicenow-to-jira-service-management-why-and-how
Lastly - here is a community thread in the past where you can find some further suggestions on what to use to assist your migration planning ...
Hope this helps.
Best, Joseph Chung Yin
@Raj Krishnasamy I wrote this step-by-step guide on migrating from ServiceNow to Jira Service Management with the Jira Two-Way Sync app.
Let me know if it helps!
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Thank @Joseph Chung Yin for the response. Let me go through the blog and see if that will our needs.
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