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Customers needed for research into streamlining agreement negotiations with Marketplace partners

Hi Community,

My name is Phil Grove, I am a Group Product Manager in the Ecosystem team at Atlassian.

I have two questions for you:

  • Have you ever found yourself investing a substantial amount of time and effort in negotiating legal agreements with Marketplace Partners while purchasing cloud apps?
  • Are you currently dealing with multiple customer agreements simultaneously for Marketplace apps (either in preparation for a migration or as part of a batched procurement process)?

If you have answered yes to either (or both) of the above, then we want to speak to you!

We're exploring a potential solution to streamline this process and make it more efficient for all parties involved. If you're interested in participating in our research and sharing your experiences, we'd love to hear from you!

Your valuable insights will help us understand your pain points and work towards a solution that benefits everyone. Let's work together to make the legal agreement negotiation process smoother and more time-effective for both customers and our marketplace partners.

If you're interested in participating, please leave a comment below and we will be in touch.

11 comments

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Shea_De April 8, 2024

I am interested. 

Nelson Pereira April 9, 2024

Hi! We at ikuTeam are interested! :)

Matthew Harkins April 9, 2024

I am interested

Jari Worsley April 9, 2024

interested yes.

Andrew Morin
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April 9, 2024

Interested

Jeff Pierce _Appfire_ April 9, 2024

Interested. 

Like # people like this
Matt Doar April 9, 2024

Yes for Adaptavist

Remie Bolte April 10, 2024

How... does this work? Atlassian made a very Herculean effort to legally separate Atlassian Marketplace Partners from Atlassian. Atlassian, customers and Marketplace Partners are in a love triangle of Atlassian' making. How are you going to untangle this?

Atlassian Marketplace Partners are located everywhere in the world, all with different jurisdictions and legal requirements. I mean, I'm all in favour of removing friction, but perhaps you really need to take a good look into the legal aspects of this?

Unless of course, streamlining means you want to create some sort of Vendor Management System?

Like Steffen Opel _Utoolity_ likes this
Alex Zavorski April 11, 2024

Yes for Tempo, interested to be interviewed.

Phil Grove
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2024

Thank you so much for all of your interest. I will be in touch soon to schedule some time to talk.

@Remie Bolte, thank you for your feedback:

> "Atlassian Marketplace Partners are located everywhere in the world, all with different jurisdictions and legal requirements. I mean, I'm all in favour of removing friction, but perhaps you really need to take a good look into the legal aspects of this?"

We are exploring the idea of offering our partners Atlassian-endorsed customizable templates our partners can choose to use for their apps. Bonterms legal templates are free to download and use and were built by a committee of experienced lawyers representing cloud customers and vendors.

They are designed to be customised for different jurisdictions and individual partners legal requirements. Please let me know if you would like to be part of this research and I’ll be in touch with more information!

Phil Grove
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2024

@JWorley@Jeff Pierce _Appfire_ , @Matt Doar and @Alex Zavorski I have reached out to you via CDAC or email.

@Shea_De@Nelson Pereira , @Matthew Harkins , @Andrew Morin could you drop me an email at pgrove at atlassian.com and we can schedule some time to chat.

Thanks, Phil.

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