How can one craft an automation protocol to alert an individual in the event of a priority being low

[brian odriguez]

If a user changes the priority of an issue from either P1 or P2 to a different level, alert someone about the modification.

[Bill Sheboy]

Hi @brian odriguez -- Welcome to the Atlassian Community!

What have you tried thus far to solve this need?

If you have a rule that is not working as expected, please post an image of your complete rule, an image of the audit log details, and describe what does not work as expected.  That will provide context for the community to offer suggestions.

If you have not started a rule, I encourage trying to do so.  That will help you learn and ensure the rule does exactly what you want.  To get you started, you could use a field value changed trigger, and the field change smart values to compare the before / after values:

• https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Field-value-changed
• https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#Issue-fields-condition
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--fieldChange--

Kind regards,
Bill

[Dave Rosenlund]

I think you're looking for something like:

That's the simple version. But of course, you can/should tune this to your needs.

You may want to check out some of these free, on-demand learning courses from Atlassian to help you learn how to fully leverage Atlassian Automation.

Hope this helps,

-dave