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Intro - goal

Paul Hart
Paul Hart
I'm New Here
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April 4, 2024

Hi, my name is Paul.  I am leading the ITSM program and manages the H-Desks for a leading supply chain company.

Jira/OpsGenie are my tools.  Automation, escalation and AI will be my initial focus.

 

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Caity Belta
Caity Belta
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
April 5, 2024

Hi @Paul Hart ! 

Welcome, welcome. Have you seen this AI feature guide for JSM? Throw me a "like" if this is helpful :D

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