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No Organization Admin available to manage products access

Joel Prefontaine
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 1, 2024

Currently, we have only site admins on the settings -- administrators, so we have no way to link our SCIM push groups , or assign product access. Also no way to engage a support ticket, just this community.  Invitiing an admin with site admin access results in another site admins. 

Selecting manage product access from the directory results in 

You need permission

Request access from your administrator.

 

Stuck for now. 

1 answer

0 votes
Abhishek Jain
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2024

Hi Joel,

Your request is not clear enough for us to be able to assist you. 

If you are an org admin, you should be able to navigate to admin.atlassian.com and map product access to the SCIM groups. 

There is always at least 1 organisation admin in an org. 

Below two guides may assist you with the resolution:

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