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How do I stop users inviting new users?

phillip_higgins
I'm New Here
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May 1, 2024

When I go to User access settings I see no option to edit. How do I stop users inviting people in, so we can manage requests through our IT Service Desk?

I am using guidance from How to restrict users to invite new people to Jira... (atlassian.com)

Screenshot 2024-05-01 114739.png

1 answer

1 vote
Valerie Knapp
Community Leader
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May 1, 2024

Hi @phillip_higgins , thanks for your question.

I don't manage to reproduce this view. As org admin, I see the possibility to amend the User invites like this -

image.png

 

As a User access admin or Site admin, I see this - 

image.png

Is the problem still persisting for you? Have you tried other browsers?

Cheers

 

phillip_higgins
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 2, 2024

I still do not see any options using Edge or Firefox. Does this mean we have none? I am an admin of the org.

Kieren
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May 3, 2024

Do you have one or more site names listed down your left menu?

Can you tell us which products you have in each site? This could affect how the page works.

Are you an Org Admin, or a User Access Admin ? You can double check this from the user list and searching for your name. 

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