Is Atlassian switching away from perpetual licensing?

David Yu
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September 25, 2012

I just noticed my team calendars license expired today and it's no longer usable.

In the past, I had assumed all Atlassian purchased licenses would work perpetually, I'd just wouldn't get updates.

In any case, this wasn't really made clear in the time of purchase.

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Thomas Heidenreich
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September 26, 2012

This happened to me too, but it's actually just an error in the license management. You can work around that by replacing you license with a newly generated evaluation license, and then changing the license back to your expired one, which will now be accepted.

Hope this helps,
Thomas

David Yu
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September 26, 2012

Thanks, I just tried it and it works!

0 votes
Stephanie Allen December 2, 2012

So glad this is happening to someone other than me -- thought I was losing my mind.

Our Team Calendars license has been alternating between being accepted, or displaying an error that we are read-only. No idea what's triggering it yet.

We have:

  • Confluence 4.3.2
  • Team Calendar 2.6.0
  • UPM 2.7.8

BenW
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 3, 2012

Hi Stephanie,

Thanks for the feedback and giving us your version information. However, I'm still unable to reproduce the error. I'm thinking it is something specific to the combination of Confluence and Team Calendars licenses that you and the above users have. Would you be okay with commenting on this issue with the SEN for both your Confluence and Team Calendars licenses? That way I can fully reproduce your scenario and fix the problem. Please be sure to mark your comment as restricted to Atlassians only.

Thanks,
Ben
Ecosystem Team - Atlassian

MatthewC
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January 29, 2013

We had this happen as well when the licence renewal got lost in the process. The licence expired and our GreenHopper menu disappeared, just gone. I worked out the same solution myself by changing the licence, I think I used a developer licence, then pasted the original one back in.

0 votes
BenW
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2012

Hi David and Thomas,

This sounds like a bug in the Atlassian licensing mechanism. I have tried to reproduce it but thus far cannot. I opened an issue where we can track progress on this bug and fix it: https://ecosystem.atlassian.net/browse/UPM-2735

Can you please comment on the issue with your Confluence version, Team Calendars version, and UPM version? Thanks!

Ben
Ecosystem Team - Atlassian

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