Greenhopper New Card with interval field gives 'Failed to set field'

[Sebastien Wauters]

We use greenhopper 5.8.7 in jira 4.4 and we want to add a interval field on the 'new Card' button. If we try to fill in the field it gives the exception 'Failed to set field'.

In the log's of jira we see:

2012-09-13 14:59:24,808 http-9092-3 ERROR swa 899x2192x1 1ldb0iu 10.0.2.249 /secure/GHCreateNewIssue.jspa [greenhopper.jira.util.IssueCreationManager] java.lang.reflect.InvocationTargetException

Any idea how to resolve this? I wanted to share a picture but I don't have 'karma' point.

[Nic Brough -Adaptavist-]

Jayasingh is having this issue with a standard multiple-user select list, not one of the Kepler fields. See https://answers.atlassian.com/questions/280103/multiple-assignees-failed-to-set-field-error-in-jira-agile6-3-3- you'll see the request for logs outstanding there too (we're struggling because Tomcat isn't the application server and we don't know what is being used or where the full logs are)

[Silviu Burcea]

Hi,

Can you send some information about your environment and the logs attached to this error at 'jira-support at kepler-rominfo.com' ?

Thank you!

[jayasingh]

Hi,

I am also facing the same problem.whenever i try to create subtask on jira agile6.3.3. I am getting the error "Multiple Assignees: Failed to set field". I am using multi-user picker field.In log i am getting the below error

2014-04-04 13:30:38,287 http-bio-5555-exec-10 ERROR jirasupport 810x11489x1 1n7hyhy 10.10.20.36 /secure/GHCreateNewIssue.jspa [greenhopper.jira.util.IssueCreationManager] java.lang.reflect.InvocationTargetException

[Florin Manaila]

Hi,

Are you still having this problem?

[Sebastien Wauters]

Forgot to mention that the interval field comes from the Kepler Custom Fields Plugin.