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Why remaining time of a closed subtask does not go to zero?

Why remaining time of a closed subtask does not go to zero?

Hi,

I've got a question related to Jira.

Why remaining time of a closed subtask does not go to zero?

I have to manually set it to zero.

Could you help me on this?

Thanks.

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Why would it need to? If the remaining time is not zero, then you can show that you over-estimated it, and a resolved issue would not be reported as "needs more work", so you don't need to include the estimate.

That is, of course, a generalisation, and not suitable for everyone, but it's the default way JIRA works because it's generally right.

If your process needs it to go to zero, you will need to put a post-function on the "close issue" transitions.

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Thank you Nic

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What would you then propose for calculating sprint burndown charts? That the query should be smart enough to ignore remaining hours for "Done" subtasks?

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