Configuring application link to Confluence from JIRA, Issue Links permission problem

Chris Johnson May 16, 2012

I think this is a bug, but I want to be sure I have not missed some obscure configuration setting first.

I am running JIRA v5.0.1 and Confluence v4.1.3 with a shared username authentication managed by Crowd.

I have set up Application Links both ways between JIRA and Confluence.

I have set up Project-specific Application Links in JIRA to specific Spaces in Confluence.

Inserting a JIRA Issue using the Atlassian-provided macro in a Confluence page correctly displays the JIRA Issue information in the page, and provides a correctly functioning link to that issue. In the selected JIRA Issue, in the "Issue Links" section of the Issue display, it correctly references that the Wiki Page mentions the Issue, however it wrongly tells the user they do not have permission to see the page, even though they do have correct permissions. This is illustrated in the screen shot:

4 answers

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11 votes
Answer accepted
Chris Johnson May 16, 2012

Ah. Apparently in addition to having to manually list all of these URLs in the Trusted Applications pane:

/rest

/plugins/servlet/applinks/whoami

/plugins/servlet/streams

/rpc/soap

/secure/RunPortlet

/sr/jira.issueviews:searchrequest

One must also add this one:

/rpc/xmlrpc

So, the Atlassian documentation wrong, as it does not list all of those URLs. And the Application Links technology is poorly designed, as it should itself add the correct URLs during configuration.

A October 1, 2012

thanks! this saved my day.

Marco Bertoncin January 4, 2015

Christopher, thanks very much! I have been looking for the reason of my JIRA/Crucible integration not working for a while and re-did the whole HTTPS / app link configuration from scratch a few times ... and I had the problem you mention from the start! I would have never found the solution if it wasn't for this last reply! And guess ... no mention of these paths in Atlassian documentation!!

0 votes
Chris Johnson May 16, 2012

The JIRA log shows nothing at all for this problem.

The Confluence log displays this single message:

2012-05-17 11:23:46,514 WARN [http-443-1] [auth.trustedapps.filter.TrustedApplicationFilterAuthenticator] authenticate Failed to login trusted application: jira:3540274 due to: com.atlassian.security.auth.trustedapps.InvalidCertificateException: Request not allowed to access URL: /rpc/xmlrpc

Ok, so since I have Application Links set up, and they were configured without error, what does this mean? How do I fix it?

0 votes
Pankaj Jangid
Community Leader
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May 16, 2012

What's in the log? Could you please post the error part?

0 votes
Chris Johnson May 16, 2012

Is there some other configuration settings besides the user project and user space permissions, the application links for JIRA and Confluence as a whole, and the JIRA project to Confluence Space application links, that I should be checking?

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