JIRA4r Ruby gem issue using SSO

Samuel Wayne May 9, 2012

Hi,

I usually login to jira account using Google credentials with SSO. Is is possible to use the same credentials to login via jira4r gem. I tried and it gave me a 403. Please help me get through this.. Thanks.

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TimT
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May 9, 2012

When using the remote API, it's not possible to provide your Google credentials. Due to Google security requirements, logging in via Google requires OpenID, which in turn requires that you're using a web browser.

To use the remote API, you'll need to provide your OnDemand password. When logging in to Atlassian OnDemand for the first time, you were prompted to create this password, and it isn't synced with your Google password in any way (again, due to Google's security requirements).

You can change this password from your user profile, or an admin can reset it for any user from the admin user browser.

Samuel Wayne May 9, 2012

Thanks for the confirmation Tim.

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