Dear sirs,
help me please. How we can change the issue status automatically on it's assignment. For instance when I'm assigning some issue from user A to user B it's status is being changed automatically from In progress to Open?
We've finally solved this by creation of plugin, that intercept event and make a status change.
My solution is: Builtin Script Listener from Addon: "Script Runner":
Use a "Fast-track transition an issue"
select the event "Issue Assigned"
choose the related Projec(s)
set the Status where you like to automate at Condition: issue.status.name == 'Acknowledged'
set Action you like. e.g. open(101) (check your workflow)
only issue: sometimes you need to reload the page to see the statuschange
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Hi,
Can you please help me create a groovy script:
If Assignee field was changed from "Unassigned"
then
move an issue to "status name"
I'm trying to use "Fast-track transition an issue"
Events: Issue Assigned
Condition: I'm not sure
Action: status name
Thank you
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Hi Evgenly,
You can accomplish this with the Jira Toolkit plugin (https://plugins.atlassian.com/5142):
This plugin comes with a very powerful feature, the AutoTransitionListener. More information can be found here: https://studio.plugins.atlassian.com/wiki/display/JTOOL/Auto+Transition+Listener
Basically it comes down to this:
If this might not be good enough, it's possible to accomplish it with some scripting - but let me know how this one goes!
Cheers,
Tom
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Hi,
This question seems to be 1 year old.
I am now wanting the same function. As in when I click on "Assign" button, I want the status to move to "Open" instead of having to click on workflow to achieve this.
So which of the above suggest works?
I tried to look into https://plugins.atlassian.com/5142, it's giving me a page not found.
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A solution could be modify the workflow adding a step with the name 'Assign issue' that goes from 'In Progress' to 'Open'. But you will need to verify because it could be redundant with the option 'Assign' .
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