Problem logging into Answers.Atlassian.Com with Safari on an iPhone4

Dave Donnelly [Sensata]
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July 27, 2011

Have tried logging in a few times with on Safari my iPhone4. I can get to to the login screen but putting in the correct username and password just bumps me to the registration page. I can't get any further from there as I get the error message that another user has my email address (that would be me).

Am I doing something terribly wrong here?

Thanks a million.

2 answers

1 accepted

1 vote
Answer accepted
Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2011

A-ha! You just helped me identify a bug, that's different than the one you're thinking. I tried this on my iPhone and noticed that the login field by default capitalizes the first letter, such that my login was Jlargman not jlargman. When I lowered the case, I logged in successfully.

I confirmed this in a standard browser - add a capital letter and you get to the registration screen. Log in with lower case on the iPhone and it lets you in. I think this has to do with case sensitivity - there's nothing particular about the browser on the phone, except that it capitalizes the first letter.

Here's the bug report: ANSWERS-180.

Dave Donnelly [Sensata]
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July 28, 2011

Thanks Jeremy - that worked nicely.

Cheers!

0 votes
Jo-Anne MacLeod
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July 27, 2011

its not just you. I just verified that I have the same problem.

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