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Can you change the default session timeout length?

Evan Goldin2
Evan Goldin March 28, 2012

I saw this page:

http://confluence.atlassian.com/display/JIRA/Changing+the+default+session+timeout

That doesn't apply to OnDemand though. Is there a way to increase the timeout length for OnDemand installations?

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Paul Greig
Paul Greig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2014

Hi Evan,

I wanted to advise the default session timeout is not currently available for customisation in JIRA Cloud as described in https://confluence.atlassian.com/display/ONDEMANDKB/Changing+the+default+session+timeout+for+JIRA+Cloud.

We have an open request for the addition of the feature as https://jira.atlassian.com/browse/JRA-34258

Cheers,
Paul

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MinC
MinC
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March 29, 2012

You need to raise a support request on the support site: https://support.atlassian.com to request for the increment of session timeout length.

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