This question is in reference to Atlassian Documentation: Evaluation installation
HI Atlassian support
I want to test latest version of JIRA (7.2.4) and have installed as described here ('For Linux" section, Im using centos7 x86_64):
https://confluence.atlassian.com/adminjiraserver072/evaluation-installation-857048157.html
currently I can start/stop JIRA service, I can see JIRA processes in 'ps -ef| grep jira' result
also I can see that it listen 8080 port, but http://server_ip:8080 does not work (ERR_CONNECTION_REFUSED)
for setup. there is no error in log too.
how to find reason?
I don't have a lot of detail to go on, but let me just throw a couple of suggestions at you:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Claudio Kirchhoff
here are all details I currently have.
install log in attachment (jira-sever/jira_7.2.4_install.rtf)
I have installed jira as service, and after installation I stop and started the service to see is there any errors, and found one ‘'
Then I have check /opt/atlassian/jira/conf/server.xml
and there found following lines
<Server port="8005" shutdown="SHUTDOWN">
<Listener className="org.apache.catalina.startup.VersionLoggerListener" />
…
<Service name="Catalina">
<Connector port=“8080"
also I have checked ports after installastion (by 'lsof -i' and 'nmap -sT -O localhost' , see jira-sever/jira_7.2.4_install.rtf)
I have checked http://server_ip:8080/jira or http://server_ip:2990/JIRA without any result ( I tried with ff, chrome, safari)
The ssh tunnel based way did not finished with success too, (the same way I have checked mysql, it was ok)
in attachment I have set also all logs including starting service imedeatly after installation and manually stopping/starting service.
if you need additional info. tell pls how to grab it.
regards
Hayk Avetisyan
by this link you can get the logs
https://drive.google.com/file/d/0Bxy22FMad91KcmR5ZEhPVm01Slk/view?usp=sharing
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Hayk,
sorry for the lag, but as a new user I still have a limit on the number of contributions.
Have a look at this:
The second error (the one in catalina.out) is in your logs, too. Does any of the suggested fixes help you?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Claudio, You were right, lots of thanks and sorry , my ssh tunnel was the reason of my fail.
currently I have installed, and restored (from cloud to standalone) the JIRA. the latest isssue I currently have is that I cant use jira's server's IP address or dns name to open jira's GUI, Im still using ssh tunnel and http://localhost:8080. Is there any configuration to make it it public by DNS or IP address ? thanks again, and sorry for delay.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
No problem, glad to hear that worked and sorry for responding late myself.
I'm sorry, but I'm afraid I'm not competent to guide you through the rest of the process. But I'd check out the following places:
I hope this helps you!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Is this running on your local machine i.e. bound to localhost or is it on a remote server?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.