Hi all,
I tried to upload a jar file for adding a new add-on in bamboo. And it reports unexpected error after clicking 'upload' button. In the meantime, the pop-up windows which shows installing the add-on cannot be closed.
addon_error.png
The add-on jar file is from https://marketplace.atlassian.com/download/plugins/com.thed.zephyr.zfj-bamboo/version/10000020
Anyone know how to solve this ?
Thanks,
Rui
Thank you.
I tried and waited for over 1 hour. After refresh the page, it still failed.
Have you checked whether the add-on installation might have succeeded regardless by clicking Manage add-ons again afterwards? In case it has, see my answer for the likely explanation.
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I have encountered this error when Bamboo's Base URL setting does not match the actual URL in use, refer to Specifying Bamboo's URL on how to address this in case:
To specify Bamboo's URL:
Click the icon in the Bamboo header and choose Overview.- Click General Configuration (under 'System'), in the left navigation panel.
- In the Base URL field, type the URL address of your Bamboo server (for example, "http://keg:8080/bamboo").
- Click Save.
The error is slightly misleading, insofar the add-on installation continues (and usually succeeds), but he client side add-on installation progress monitoring is unable to communicate with Bamboo via the erroneous base URL.
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In this case it's probably going to be most efficient if you directly contact the add-on's vendor Zephyr via the Get support link from the add-on listing. I have also added the resp. tag 'addon-com.thed.zephyr.zfj-bamboo' to your question, but given you are the first to ask about it, they likely won't monitor this yet.
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I cannot upgrade "Support Tools Plugin" either.
And I tried to install "TFS Repository" but shows "Problem accessing the file TFS Repository."
I think there's something wrong which may not the Zephyr's problem.
But I will try to contact Zephyr support team. Thank you.
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Bamboo 5.14 comes with a few API changes for 5.14 that some add-ons likely need to address before they will be compatible again:
Plugins that are particularly prone to incompatibilities and require special attention are those that deal with:
- automatic plan creation and management
- automatic plan branch creation and management
- repository configuration management
From that angle, the "TFS Repository" issues might actually be expected, but I wouldn't have expected issues with Zephyr's add-on, nor with the "Support Tools Plugin", which are concerned with entirely different topics in principle.
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