Why I can't use "💩" in any JIRA field?

FlyMan September 29, 2016

I want to add "💩" to ticket description field and get error:

Exception occurred: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while updating: [GenericEntity:Issue][description,屪λ💩][id,246754][updated,2016-09-29 12:03:36.58] (SQL Exception while executing the following:UPDATE jiraissue SET DESCRIPTION=?, UPDATED=? WHERE ID=? (Incorrect string value: '\xF0\x9F\x92\xA9' for column 'DESCRIPTION' at row 1))

3 answers

2 votes
Nic Brough -Adaptavist-
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September 29, 2016

Let me guess, MySQL database on the back end?

The recommended config for MySQL doesn't support the higher end unicode characters.  It's caused us huge problems when people had used emojis in their data and we were trying to migrate on to MySQL.  We could have stripped them, but the easier option at that time was to jump to PostGreSQL instead.

Scott Dudley [Inactive]
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September 29, 2016

Incidentally, the tracking issue for this is https://jira.atlassian.com/browse/JRA-36135.

Nic Brough -Adaptavist-
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September 29, 2016

Thanks Scott!  Shame we can't vote up comments!

0 votes
FlyMan September 29, 2016

This is Unicode character, which looks like poo emoji:

image2016-9-29 14:34:20.png

Bart Meerveld
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September 30, 2016

This is way funnier to me then it should be.

0 votes
Jonas Andersson
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September 29, 2016

Is this a unicode character? looking at your question it does not render correctly here either, what character is it btw?

Peter T
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September 29, 2016

it looks perfectly rendered here smile

Nic Brough -Adaptavist-
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September 29, 2016

Same here.  But Answers is "Confluence on PostGreSQL" as far as I can remember.

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