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can't get clone to work in bitbucket with sourcetree

KaosEngineer August 5, 2016

This question is in reference to Atlassian Documentation: SourceTree Troubleshooting Articles

I click Clone in SourceTree button in Bitbucket and Firefox shows:

 

The address wasn't understood

 

Firefox doesn't know how to open this address, because one of the following protocols (sourcetree) isn't associated with any program or is not allowed in this context.

 

    You might need to install other software to open this address.

How do I add the get the protocol 'sourcetree' set to open the SourceTree app instead of Firefox trying to interpret it.

4 answers

1 accepted

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18 votes
Answer accepted
KaosEngineer August 6, 2016

Finally figured this out, but not sure why SourceTree did not have this setting enabled after install.

Under SourceTree's Menu Tools -> Options (General Tab), as shown below,  the second checkbox

SourceTree Tools Options.png

'Use this version of SourceTree for URI association' was not checked. 

After checking this box and clicking 'OK' at the bottom of the Options page, Clone to SourceTree buttons on bitbucket.org automagically started to work.

kaos averted

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Deleted user September 29, 2016

Exactly what I was looking for, thank you!

krial October 14, 2016

Exactly what I was looking for too; kind of stupid that it's not checked by default.

Even worse is that it doesn't mention it at all, leading to searching Google to get a "one click" feature to work.

Thanks!

Nikhil Agrawal November 1, 2016

This worked for me. Thanks.

Socko-71 July 6, 2017

Well my box was already checked, so I unchecked, rechecked and clicked 'OK' and it started working again.

Thanks!!

 

 

KaosEngineer July 9, 2017

Nice to see that other users are having the same problem not just me. 

Glad that my solution helped you too.

0 votes
Muh_Rahmatullah November 6, 2018

I was using sourcetree version 3.0.0 when I tried to clone a repository from bitbucket it open sourctree app but didn't gave the windows to clone the repository it only open the first window. So I tried to downgrade to version 2.7.4 and now it works.

0 votes
Ryan Burnham November 20, 2017

I had a similar issue but for me the "Use this version of SourceTree for URI association" was already ticked. Perhaps an update broke the associations. 

To fix it i disabled it, saved the options and then re-enabled it.

0 votes
joelmarcelo September 11, 2017

This just drove me nuts!  What Bob had was my scenario too.  It worked! 

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