Google Drive Connector - private google account and google for work

[Lior Musman]

Google Drive Connector - When people have both private google account and google for work, it insist on using the (wrong) private account, so the user cannot access the document.

"Switch accounts" does not work/

How do I fix this?

[David Benson _draw_io_ · Accepted solution]

We've pushed a change to force the default account to be used instead of the private account always, that's a pretty bizarre default for Google to apply, we weren't aware of this.

In terms of the switching account, Google doesn't permit that to work inside an iFrame, as is the case here. We'll look into whether we can do anything can be done to work around it, but Google's multiple accounting handling is just a hack and we're dependent on it here, unfortunately.

[Lior Musman]

Thanks, appreciate the quick turnaround !!

[Jochen Rau]

It would be really good to see the user-changing work.

At least, I would recommend a place-holder image if it fails, that links to a page which explains the error and how you can work around it to watch/edit. 

I also experience that saving/editing does not work (and sadly first after you tried to save), so it really would be good to have a solution here. Thanks for your efforts!

[Dušan Plavák]

@David Benson _draw_io_ any updates on this?

[David Benson _draw_io_]

There's no workaround, you can assume this cannot be fixed. Atlassian have a Google Drive Connector, see whether that handles this issue better.