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java.lang.NullPointerException when closing review in Crucible

John Landis March 23, 2016

We have one review in Crucible that is completed, but when anyone clicks the 'Close' button, they get a 'Server Error' message, stating the following:

"URL: /json/cru/CR-608/changeStateAjax

A java.lang.NullPointerException was encountered

No further details were provided.

You are running release CR3.8.0 FE3.8.0 (201504271400192015-04-27)"

This only affects one review; all others are able to close.

1 answer

1 accepted

1 vote
Answer accepted
Marek Parfianowicz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2016

Could you please check if you have any non-published draft comments in this review and publish or delete them?

I'm asking because I found one bug report related with the changeStateAjax: 

https://jira.atlassian.com/browse/CRUC-7570 

Although the error message and the stack trace are different and the bug report is about version 4.0.0, there may be a chance that in version 3.8.0 it manifests differently.

John Landis March 30, 2016

It turns out there was a deleted comment that was preventing the review from closing. Restoring the comment enabled me to close the review. Thanks for your response, it was helpful.

Marek Parfianowicz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 30, 2016

Great! I raised a bug report describing your case: https://jira.atlassian.com/browse/CRUC-7660

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