Confluence emails aren't working

rohit jadhav February 5, 2016

Hello,

We are on  5.8.13 version of Confluence. I have setup fake SMTP from admin console which can receive 'test emails' I can trigger form the same 'Configured mail servers'. 

I have also check the 'mail queue ' and its zero for us. 

The real problem is we don not get any emails, non of the use receive any email for any of the following [1] activities

even if they have notification in their 'workbox'. Can anyone help me to find the root cause or possible issues?.



[1]

Shares a page or blog post with you.
Mentions you in a page, blog post, comment or task.
Comments on a page or blog post that you are watching.
Likes a page or blog post that you are watching.

 


Thanks,

 Rohit

 

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rohit jadhav February 5, 2016

Hey Panos, 

There is less chance of having error in the fake smtp because as I mentioned I do see test email coming through in the fake smtp UI. 

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Panos
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February 5, 2016

Could the error be in your own fake smtp? Better use mailtrap.io for this job.

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