Crash on Startup 2.0.5.7 Mac OS 10.9.5

N/A N/A November 28, 2015

I could post a video but that would be a short one.

My issue is that since I've updated from 2.0.5.2 to 2.0.5.7 I have been getting nothing but crashes.

I can open the app just fine however within 3 seconds of it being open it crashes with several errors, within those 3 seconds I can do just about anything I want, the most interesting one would probably be that it tries to access some weird memory location: 

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050

and no it isn't a kernel panic, I've checked.

Other noteworthy additions are that I've tried following this post: 

https://answers.atlassian.com/questions/32528587/answers/32528755 uninstalling it, even removing my preferences and everything belonging to it in the application support folder, none of this solved my problem.

I tried a clean install that got me the 30 day trial but that crashed within ~5 seconds.

I have also update everything on my laptop via brew update && brew upgrade, which did update stuff but didn't help my case.

 

I dug around a little bit and found this: https://jira.atlassian.com/browse/SRCTREE-3260 seems like others are having the same issue.

1 answer

0 votes
rrudnicki
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2015

Hello There, 

There is currently a hot bug regarding this version of SourceTree. Could you open a Support ticket and attach the crash log onto them? A SourceTree engineer will attend to you on the Support ticket.

 

Cheers 
Renato Rudnicki 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events