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sevice desk 3.0.2 failed to load

Nikita Li November 27, 2015

Hi all!

After upgrade to JIRA 7 and  Service desk v3. Some addons for service desk does not load.

I try to increase tome to load addons with -Datlassian.plugins.enable.wait=300

But Some Service Desk plugins does not load.

Centos 6.7, Mysql.

Clean install JIRA with Service Desk at this environment is successful. 

Any ideas?

*********************************************************************************************************************************************

___ FAILED PLUGIN REPORT _____________________

6 plugins failed to load during JIRA startup.

'com.atlassian.servicedesk.project-ui' - 'JIRA Service Desk Project Plugin' failed to load.
The plugin has been disabled. A likely cause is that it timed out during initialisation

It has the following missing service dependencies :
&aBPLicenseDetector of type (&(objectClass=com.atlassian.servicedesk.internal.api.license.ABPLicenseDetector)(objectClass=com.atlassian.servicedesk.internal.api.license.ABPLicenseDetector))
&aBPLicenseDetector of type (&(objectClass=com.atlassian.servicedesk.internal.api.license.ABPLicenseDetector)(objectClass=com.atlassian.servicedesk.internal.api.license.ABPLicenseDetector))
&serviceDeskVersionUtil of type (&(objectClass=com.atlassian.servicedesk.internal.api.util.ServiceDeskVersionUtil)(objectClass=com.atlassian.servicedesk.internal.api.util.ServiceDeskVersionUtil))
&serviceDeskVersionUtil of type (&(objectClass=com.atlassian.servicedesk.internal.api.util.ServiceDeskVersionUtil)(objectClass=com.atlassian.servicedesk.internal.api.util.ServiceDeskVersionUtil))
&serviceDeskMenuRemovalOnboardingService of type (&(objectClass=com.atlassian.servicedesk.internal.api.onboarding.ServiceDeskMenuRemovalOnboardingService)(objectClass=com.atlassian.servicedesk.internal.api.onboarding.ServiceDeskMenuRemovalOnboardingService))
&serviceDeskMenuRemovalOnboardingService of type (&(objectClass=com.atlassian.servicedesk.internal.api.onboarding.ServiceDeskMenuRemovalOnboardingService)(objectClass=com.atlassian.servicedesk.internal.api.onboarding.ServiceDeskMenuRemovalOnboardingService))
&portalManager of type (&(objectClass=com.atlassian.servicedesk.internal.api.portal.PortalManager)(objectClass=com.atlassian.servicedesk.internal.api.portal.PortalManager))
&portalManager of type (&(objectClass=com.atlassian.servicedesk.internal.api.portal.PortalManager)(objectClass=com.atlassian.servicedesk.internal.api.portal.PortalManager))
&reportService of type (&(objectClass=com.atlassian.servicedesk.internal.api.report.ReportService)(objectClass=com.atlassian.servicedesk.internal.api.report.ReportService))
&reportService of type (&(objectClass=com.atlassian.servicedesk.internal.api.report.ReportService)(objectClass=com.atlassian.servicedesk.internal.api.report.ReportService))
&goalService of type (&(objectClass=com.atlassian.servicedesk.internal.api.sla.goal.GoalService)(objectClass=com.atlassian.servicedesk.internal.api.sla.goal.GoalService))
&goalService of type (&(objectClass=com.atlassian.servicedesk.internal.api.sla.goal.GoalService)(objectClass=com.atlassian.servicedesk.internal.api.sla.goal.GoalService))
&timeMetricService of type (&(objectClass=com.atlassian.servicedesk.api.sla.metrics.TimeMetricService)(objectClass=com.atlassian.servicedesk.api.sla.metrics.TimeMetricService))
&timeMetricService of type (&(objectClass=com.atlassian.servicedesk.api.sla.metrics.TimeMetricService)(objectClass=com.atlassian.servicedesk.api.sla.metrics.TimeMetricService))
&portalService of type (&(objectClass=com.atlassian.servicedesk.api.portal.PortalService)(objectClass=com.atlassian.servicedesk.api.portal.PortalService))
&portalService of type (&(objectClass=com.atlassian.servicedesk.api.portal.PortalService)(objectClass=com.atlassian.servicedesk.api.portal.PortalService))
&webInterfaceBeanService of type (&(objectClass=com.atlassian.servicedesk.internal.api.webfragments.WebInterfaceBeanService)(objectClass=com.atlassian.servicedesk.internal.api.webfragments.WebInterfaceBeanService))
&webInterfaceBeanService of type (&(objectClass=com.atlassian.servicedesk.internal.api.webfragments.WebInterfaceBeanService)(objectClass=com.atlassian.servicedesk.internal.api.webfragments.WebInterfaceBeanService))
&onBoardingPropertiesService of type (&(objectClass=com.atlassian.servicedesk.internal.api.onboarding.OnBoardingPropertiesService)(objectClass=com.atlassian.servicedesk.internal.api.onboarding.OnBoardingPropertiesService))
&onBoardingPropertiesService of type (&(objectClass=com.atlassian.servicedesk.internal.api.onboarding.OnBoardingPropertiesService)(objectClass=com.atlassian.servicedesk.internal.api.onboarding.OnBoardingPropertiesService))
&serviceDeskService of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskService)(objectClass=com.atlassian.servicedesk.api.ServiceDeskService))
&serviceDeskService of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskService)(objectClass=com.atlassian.servicedesk.api.ServiceDeskService))
&serviceDeskManager of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager)(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager))
&serviceDeskManager of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager)(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager))
&serviceDeskLicenseService of type (&(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService)(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService))
&serviceDeskLicenseService of type (&(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService)(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService))
&serviceDeskPermissionService of type (&(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService)(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService))
&serviceDeskPermissionService of type (&(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService)(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService))
&featureFlagManager of type (&(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager))
&featureFlagManager of type (&(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager))
&projectUrlsProvider of type (&(objectClass=com.atlassian.servicedesk.internal.api.project.ProjectUrlsProvider)(objectClass=com.atlassian.servicedesk.internal.api.project.ProjectUrlsProvider))
&projectUrlsProvider of type (&(objectClass=com.atlassian.servicedesk.internal.api.project.ProjectUrlsProvider)(objectClass=com.atlassian.servicedesk.internal.api.project.ProjectUrlsProvider))
&onboardingService of type (&(objectClass=com.atlassian.servicedesk.api.onboarding.OnboardingService)(objectClass=com.atlassian.servicedesk.api.onboarding.OnboardingService))
&onboardingService of type (&(objectClass=com.atlassian.servicedesk.api.onboarding.OnboardingService)(objectClass=com.atlassian.servicedesk.api.onboarding.OnboardingService))

It was loaded from /var/atlassian/application-data/jira/plugins/installed-plugins/servicedesk-project-ui-plugin-3.0.2.jar

'com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin' - 'Service Desk Automation Modules Plugin' failed to load.
The plugin has been disabled. A likely cause is that it timed out during initialisation

It has the following missing service dependencies :
&portalService of type (&(objectClass=com.atlassian.servicedesk.api.portal.PortalService)(objectClass=com.atlassian.servicedesk.api.portal.PortalService))
&portalService of type (&(objectClass=com.atlassian.servicedesk.api.portal.PortalService)(objectClass=com.atlassian.servicedesk.api.portal.PortalService))
&serviceDeskService of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskService)(objectClass=com.atlassian.servicedesk.api.ServiceDeskService))
&serviceDeskService of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskService)(objectClass=com.atlassian.servicedesk.api.ServiceDeskService))
&serviceDeskManager of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager)(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager))
&serviceDeskManager of type (&(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager)(objectClass=com.atlassian.servicedesk.api.ServiceDeskManager))
&serviceDeskCommentService of type (&(objectClass=com.atlassian.servicedesk.api.comment.ServiceDeskCommentService)(objectClass=com.atlassian.servicedesk.api.comment.ServiceDeskCommentService))
&serviceDeskCommentService of type (&(objectClass=com.atlassian.servicedesk.api.comment.ServiceDeskCommentService)(objectClass=com.atlassian.servicedesk.api.comment.ServiceDeskCommentService))
&serviceDeskLicenseService of type (&(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService)(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService))
&serviceDeskLicenseService of type (&(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService)(objectClass=com.atlassian.servicedesk.api.license.ServiceDeskLicenseService))
&requestTypeService of type (&(objectClass=com.atlassian.servicedesk.api.requesttype.RequestTypeService)(objectClass=com.atlassian.servicedesk.api.requesttype.RequestTypeService))
&requestTypeService of type (&(objectClass=com.atlassian.servicedesk.api.requesttype.RequestTypeService)(objectClass=com.atlassian.servicedesk.api.requesttype.RequestTypeService))
&serviceDeskPermissionService of type (&(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService)(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService))
&serviceDeskPermissionService of type (&(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService)(objectClass=com.atlassian.servicedesk.api.permission.ServiceDeskPermissionService))
&featureFlagManager of type (&(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager))
&featureFlagManager of type (&(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager))
&serviceDeskCustomerRequestService of type (&(objectClass=com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService)(objectClass=com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService))
&serviceDeskCustomerRequestService of type (&(objectClass=com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService)(objectClass=com.atlassian.servicedesk.api.request.ServiceDeskCustomerRequestService))

It was loaded from /var/atlassian/application-data/jira/plugins/installed-plugins/servicedesk-automation-modules-plugin-1.2.0.jar

'com.atlassian.labs.hipchat.hipchat-for-jira-plugin' - 'HipChat for JIRA' failed to load.
The plugin has been disabled. A likely cause is that it timed out during initialisation

It has the following missing service dependencies :
&hipChatConfiguration of type (objectClass=com.atlassian.plugins.hipchat.api.compat.legacy.HipChatConfiguration)
&hipChatConfiguration of type (objectClass=com.atlassian.plugins.hipchat.api.compat.legacy.HipChatConfiguration)
&hipchatlinkProvider of type (objectClass=com.atlassian.plugins.hipchat.api.link.HipChatLinkProvider)
&hipchatlinkProvider of type (objectClass=com.atlassian.plugins.hipchat.api.link.HipChatLinkProvider)
&defaultRoutesProvider of type (objectClass=com.atlassian.plugins.hipchat.api.routes.HipChatRoutesProvider)
&defaultRoutesProvider of type (objectClass=com.atlassian.plugins.hipchat.api.routes.HipChatRoutesProvider)
&hipchatDomainManager of type (objectClass=com.atlassian.plugins.hipchat.api.link.HipChatDomainManager)
&hipchatDomainManager of type (objectClass=com.atlassian.plugins.hipchat.api.link.HipChatDomainManager)
&hipChatCompatApi of type (objectClass=com.atlassian.plugins.hipchat.api.compat.HipChatCompatAPI)
&hipChatCompatApi of type (objectClass=com.atlassian.plugins.hipchat.api.compat.HipChatCompatAPI)
&inviteUserPageResolver of type (objectClass=com.atlassian.plugins.hipchat.api.user.InviteUserPageResolver)
&inviteUserPageResolver of type (objectClass=com.atlassian.plugins.hipchat.api.user.InviteUserPageResolver)
&hipChatDarkFeatureService of type (objectClass=com.atlassian.plugins.hipchat.api.HipChatDarkFeatureService)
&hipChatDarkFeatureService of type (objectClass=com.atlassian.plugins.hipchat.api.HipChatDarkFeatureService)
&invitationTracker of type (objectClass=com.atlassian.plugins.hipchat.user.InvitationTracker)
&invitationTracker of type (objectClass=com.atlassian.plugins.hipchat.user.InvitationTracker)
&hipChatNotificationService of type (objectClass=com.atlassian.plugins.hipchat.api.notification.HipChatNotificationService)
&hipChatNotificationService of type (objectClass=com.atlassian.plugins.hipchat.api.notification.HipChatNotificationService)
&hipChatUserFinder of type (objectClass=com.atlassian.plugins.hipchat.api.user.HipChatUserFinder)
&hipChatUserFinder of type (objectClass=com.atlassian.plugins.hipchat.api.user.HipChatUserFinder)
&baseHipchatNotificationService of type (objectClass=com.atlassian.plugins.hipchat.api.notification.HipChatNotificationService)
&baseHipchatNotificationService of type (objectClass=com.atlassian.plugins.hipchat.api.notification.HipChatNotificationService)
&connectionStatusService of type (objectClass=com.atlassian.plugins.hipchat.ping.ConnectionStatusService)
&connectionStatusService of type (objectClass=com.atlassian.plugins.hipchat.ping.ConnectionStatusService)
&hipChatClientProvider of type (objectClass=com.atlassian.plugins.hipchat.api.client.HipChatClientProvider)
&hipChatClientProvider of type (objectClass=com.atlassian.plugins.hipchat.api.client.HipChatClientProvider)
&hipChatAOUserManager of type (objectClass=com.atlassian.plugins.hipchat.user.HipChatAOUserManager)
&hipChatAOUserManager of type (objectClass=com.atlassian.plugins.hipchat.user.HipChatAOUserManager)
&clientResponseMapper of type (objectClass=com.atlassian.hipchat.api.ClientResponseMapper)
&clientResponseMapper of type (objectClass=com.atlassian.hipchat.api.ClientResponseMapper)
&lastSynchronisedConnectDescriptorResolver of type (objectClass=com.atlassian.plugins.hipchat.connect.StoredConnectDescriptorResolver)
&lastSynchronisedConnectDescriptorResolver of type (objectClass=com.atlassian.plugins.hipchat.connect.StoredConnectDescriptorResolver)
&hipchatRoomsProvider of type (objectClass=com.atlassian.plugins.hipchat.api.room.HipChatRoomsProvider)
&hipchatRoomsProvider of type (objectClass=com.atlassian.plugins.hipchat.api.room.HipChatRoomsProvider)
&hipChatApiService of type (objectClass=com.atlassian.plugins.hipchat.api.HipChatApiService)
&hipChatApiService of type (objectClass=com.atlassian.plugins.hipchat.api.HipChatApiService)

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/hipchat-for-jira-plugin-7.1.0.jar

'com.atlassian.jira.plugins.jira-dnd-attachment-plugin' - 'JIRA Drag and Drop Attachment Plugin' failed to load.
The plugin has been disabled. A likely cause is that it timed out during initialisation

It has the following missing service dependencies :
&featureFlagManager of type (objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)
&featureFlagManager of type (objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-dnd-attachment-plugin-4.1.11.jar

'com.atlassian.upm.plugin-license-storage-plugin' - 'Atlassian Universal Plugin Manager - Plugin License Storage plugin' failed to load.
Error creating bean with name 'licenseReceiptValidator' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.PluginLicenseRepository]: : Error creating bean with name 'pluginLicenseRepository' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.HostLicenseProvider]: : Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'pluginLicenseRepository' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.HostLicenseProvider]: : Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;
Error creating bean with name 'pluginLicenseRepository' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.HostLicenseProvider]: : Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;
Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;
Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://171.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;
Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;
com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;

It was loaded from /var/atlassian/application-data/jira/plugins/installed-plugins/plugin-license-storage-plugin-2.15.jar

'com.atlassian.servicedesk' - 'JIRA Service Desk' failed to load.
The plugin has been disabled. A likely cause is that it timed out during initialisation

It has the following missing service dependencies :
&featureFlagManager of type (&(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager))
&featureFlagManager of type (&(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager)(objectClass=com.atlassian.pocketknife.api.featureflags.FeatureFlagManager))

It was loaded from /var/atlassian/application-data/jira/plugins/installed-plugins/jira-servicedesk-3.0.2.jar
7 plugins are unaccounted for.
Unaccounted for plugins load as artifacts but fail to resolve into full plugins.

'com.atlassian.plugins.base-hipchat-integration-plugin-api' - 'Atlassian Hipchat Integration Plugin Core' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/base-hipchat-integration-plugin-api-7.1.0.jar

'com.atlassian.jira.plugins.jira-importers-bitbucket-plugin' - 'Bitbucket Importer Plugin for JIM' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-importers-bitbucket-plugin-1.0.15.jar

'com.atlassian.jira.plugins.jira-importers-github-plugin' - 'JIRA GitHub Issue Importer' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-importers-github-plugin-2.0.10.jar

'com.atlassian.jira.plugins.jira-importers-redmine-plugin' - 'Redmine Importers Plugin for JIM' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-importers-redmine-plugin-2.1.5.jar

'com.atlassian.jira.collector.plugin.jira-issue-collector-plugin' - 'JIRA Issue Collector Plugin' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-issue-collector-plugin-2.0.8.jar

'com.atlassian.pocketknife.featureflags-plugin' - 'Pocketknife Feature Flags Plugin' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/pocketknife-features-plugin-0.5.3.jar

'com.atlassian.plugins.base-hipchat-integration-plugin' - 'Atlassian Hipchat Integration Plugin' is unaccounted for.

It was loaded from /opt/atlassian/jira/atlassian-jira/WEB-INF/atlassian-bundled-plugins/base-hipchat-integration-plugin-7.1.0.jar

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Answer accepted
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 27, 2015

Nikita,

The KB below should help you to resolve this issue:

https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error

Cheers

L.F

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