java.lang.IllegalArgumentException: No workflow action with id {ID} available for issue {ID}

Stepan_Berkovsky November 27, 2015

This error is caught when trying to make a trasition using JIRA API (JIRA 6.2.4). 

ErrorCollection errors = null;
JiraAuthenticationContext authenticationContext = ComponentAccessor.getJiraAuthenticationContext();
if(!status.getName().equals("")){
try{
  authenticationContext.setLoggedInUser(reporter);
  WorkflowTransitionUtil workflowTransitionUtil = (WorkflowTransitionUtil)          JiraUtils.loadComponent(WorkflowTransitionUtilImpl.class);

  workflowTransitionUtil.setUsername(reporter.getName());
  workflowTransitionUtil.setIssue(issueToSetStatusOn);
  workflowTransitionUtil.setAction(actionId);
  errors = workflowTransitionUtil.validate();
  workflowTransitionUtil.progress();
}catch (Exception e){
  addError("Cannot change issue state", e);
  addError("validateTransition parameters: " + "reporter = " + reporter + ", issue.getId()   = " + issue.getId() + ", actionId = " + actionId);
 if (errors != null){
  addError("errors" + errors);
}
}
}

The transition with the given ID exists.

Later incoming mail log includes [The anonymous user does not have permission to perform action on given issue.]

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
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November 27, 2015

You can get that error when the transition exists, but it's not a transition from the issue's current status.  I think it also happens when you don't have permission to use that transition.

Stepan_Berkovsky November 29, 2015

Hmm, the issue is in the needed status and AFAIK the user has persmission to make the transition. What is weird is that on JIRA 6.4.11 the code works perfectly, on testing environment with JIRA 6.2.4 and inner DB it also works, but on the production environment with JIRA 6.2.4 and external DB it does not work. 

Can't there be any synchronization issue between the incoming email code and the actual actions processed by JIRA itself?  

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 30, 2015

Ok, what happens when the user logs in and tries the transition on-screen?

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