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What permissions are required to use jira's api and to send/receive rest messages

Ronson LeVau
Ronson LeVau October 9, 2015

I would like to send information to JIRA from ServiceNow via the REST API.  Do I need administrator rights?  would it be project, Jira, or server admin rights?

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GabrielleJ
GabrielleJ
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October 9, 2015

JIRA REST API respects the Project Permission Scheme, just like what it does with the UI. So whatever you need to do, make sure the account that you use to connect to JIRA REST API have the appropriate access to the target project, system admin rights does not matter here.

The JIRA System Admin will just have to turn "ON" the "Accept Remote API calls" in the system admin screen one time.

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Tony Mohr
Tony Mohr August 10, 2018

Can we apply some form of permission that only allows data based on a filter, such as custom field value (in our case, Customer) AND after the filter is applied, only pass certain data types (such as not passing comments)?

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