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Problems with Jira Agile view and Adaptavist Scriptrunner in Firefox

Ajdin Vihric October 8, 2015

Hi,

our project uses JIRA in combination with the plugin Adaptavist Scriptrunner. Everytime when you switch to the Agile view you get the  error in the picture below. I already spent numerous mails with Atlassian Support and our JIRA admin until we finally found the source for the error, which is the mentioned plugin.

Could you please look into this and provide a patch if possible. We would highly appreciate it, as a lot of developers use FF and this error is pretty disturbing.

 

Reproduce: Click in Jira on Agile-> more

Error: as I was not able to upload an image here (HTTP error), here's an external link

https://dl.dropboxusercontent.com/u/44125883/error.png

PS: the error happens also in older versions of FF and other OS (Windows, Mac)

 

4 answers

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Thanos Batagiannis _Adaptavist_
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October 22, 2015

Hi Ajdin, I can see that the same issue is reported here https://jamieechlin.atlassian.net/browse/GRV-610 A couple of workarounds are recommended till we are trying to address this issue: 1) Upgrade your java version to 7 or later 2) You could disable userMessageUtil module Please let me know if the java upgrade workaround worked for you. I will keep you inform for any updates. Cheers Thanos

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Ajdin Vihric October 22, 2015

Hi Thanos, yes sure, SR is v3.1.3 and Jira Agile v6.7.7. Hope you can reproduce it. Regards.

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Thanos Batagiannis _Adaptavist_
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October 22, 2015

Hi Ajdin, Could you please tell me which versions of SR and JIRA agile you use, in order to try to reproduce the problem ? Cheers, Thanos

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Ajdin Vihric October 19, 2015

PS: I forgot to mention the JIRA version , which is v6.4.12

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