clone - how to change the default reporter

[Topaz Gino]

Hi, 

When cloning a Jira ticket,for our needs the reporter should be changed to however cloned it and not the one who created the ticket. how can i do it in JIRA? 

Thanks,

Topaz

[Thirupathi Edla]

If you are using Jira Cloud then using the Automation Rule you can update the Reporter.

Jira Automation Rule has to be triggered when issue is created.
Then select "Related issues condition", add "Clones" in Link types.
Add "Edit issue fields" under "choose fields to select" select the "Reporter" field.
In "More Options" paste below text
{
"fields": {
"reporter": { "id": "{{initiator.accountId}}" }
}
}

Screenshot for the automation rule

[erinw]

Thanks @Thirupathi Edla! You're instructions are very clear for changing the reporter to be the user who's initiating the clone.

Can you suggest a modification to your rule if I want to always keep the reporter the same as the source task's reporter?  

[Thirupathi Edla]

In the "Edit issue" section you will see "Copy from parent" option. This will copy the intended fields value from the parent issue.

[nidhis]

Hi Team, I have modify reporter permission, still its not changing reporter name once I clone the ticket.

It keeps same person as reporter who was in main issue

[P SRINIVASA RAO]

It means ,if you have MODIFY REPORTER permissions, when you clone the Ticket it should be with original Reporter only(it doesn't change). If you don't have the permissions then you will be the Reporter for the Cloned ticket

[Doug Swartz]

If you have the ScriptRunner plugin, you could set the reporter to the creator with a scripted listener.

[Topaz Gino]

thanks i've downloaded the script runner plugin (for JIRA version 6.0), but the section of "scripted listener" is unavailable. It brings to 404 page not found. Do you have any advice what to do? Do you know how to build the script i need? thanks again !

[HomeAway]

Your answer lies in who has modify reporter permissions on the project

(If you do not have the Modify Reporter permission, the clone issue will be created with you as the Reporter.)

Obviously if you do have permission, it will retain the cloned ticket's reporter but you have ability to change that.

https://confluence.atlassian.com/jira/cloning-an-issue-185729666.html

[Rodrigo Rosa]

Hello Topaz,

It seems related to this feature request. Currently on JIRA out of box, if you do not have the Modify Reporter permission, the clone issue will be created with you as the Reporter.