how can I resend a new user an email with login information.

matthew tennenbaum January 12, 2012

They never received the first email when their user account was setup?

5 answers

1 vote
Jo-Anne MacLeod
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January 15, 2012

You can also (or even better, they can) click on the forgot password link, a new password will be generated and will be sent to them.

0 votes
Deleted user April 11, 2016

JIRA just told me they are going to implement this issue: https://jira.atlassian.com/browse/JSD-2296

0 votes
Kanika Goyal July 16, 2015

same here, I created a user and they never received any email.

0 votes
Elvir Hadzic
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January 15, 2012

You could always change the password of the specific user if you're JIRA admin (or the admin of the external directory if you use one) and then manually send him a mail with her/his account data.

Hope that helps!

Martin Gregory February 24, 2015

It doesn't help. The whole point of sending an invitation is so that they can set their own password.

0 votes
matthew tennenbaum January 12, 2012

That is what I am told. So is there a way to resend the invite? or do I need to delete set up again as a new user?

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