A read the following tickets and can't resolve our problem:
1. https://answers.atlassian.com/questions/274537/jira-agile-ondemand-gadget-error-unable-to-retrieve-gadget-xml-http-error-404
2. https://jira.atlassian.com/browse/JRA-37524
Error loading gadget from rest/gadgets/1.0/g/com.atlassian.jira.gadgets:road-map-gadget/gadgets/roadmap-gadget.xml: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 404
What I will need do to resolve the problem?
Hi Alexey,
I just created the bug https://jira.atlassian.com/browse/JRA-38051
The error is similar to the one pointed by those links but the Gadget is different in your case. I believe that if the Gadget with the error is removed from the Dashboard by Configuring the Default Dashboard or any other Dashboard that has the Gadget, then the error will disappear.
The error depends on the Gadget. The gadget is displaying the error so by removing it there shouldn't be an error message.
If you are having problems removing the gadget, please open a support request at support.atlassian.comso we can investigate further.
Best regards,
Mauro
Thank you, Mauro.
We hope atlassian team can resolve this issue a soon as possible )
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Can this be linked to the same issue here: https://answers.atlassian.com/questions/287832/after-an-upgrade-to-jira-6-2-3-jira-agile-6-3-12-agile-gadgets-are-no-longer-available-on-the-dashboard. At least the error message and all seems very much the same. Just for OnDemand instead of local installation.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Ivar,
I saw this ticket. Unfortunately for Jira OnDemand version I can't execute a SQL query for database.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I know Alexey, it was more information to Mauro :) But I assume that, if the problem is the same, there are quite some versions registered in the Ondemand database. So it might be a bit more difficult to execute the same SQL there (again, assuming the problem have the same cause :))
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
same here. Get error, can't find it anymore to add it back into dashboard.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Same for us as well. Error Message; Error loading gadget from rest/gadgets/1.0/g/com.atlassian.jira.gadgets:road-map-gadget/gadgets/roadmap-gadget.xml: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 404
Plus the Road Map gadget no longer appears as an option for adding to the dashboard.
Would like this back asap please.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi. We encountered the same issue with RoadMap JIRA Gadget. As I tried to re-add it to the Dashboard, I could not find the gadget anymore. I presume the gadget was removed from the Gadget Directory, thus any active displaying RoadMap Gadget started malfunctioning. Can somebody please verify if this is the case ? If so, is there any alternative to the RoadMap gadget ? It was very useful...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.