conflunce not able to sent test email or any other notification

Paresh Gandhi
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April 18, 2014

when i'm sending test email i'm getting below error:

An error has occurred with sending the test email:

com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender

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Paresh Gandhi
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April 20, 2014

After changing mail server host name to localhost it has resolved this issue.

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Nic Brough -Adaptavist-
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April 18, 2014

It's pretty much what it says - the user you've told Confluence to use as the mail sender has not been given permission to send mail on the mail server. You need to correct the configuration of the acount on the mail server.

Pareshkumar Gandhi April 18, 2014

I have to do it in JIRA or somewhere on exchange mail server?

Nic Brough -Adaptavist-
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April 18, 2014
Not sure why you have moved on to jira, you said the problem is happening in confluence. Anyway, as I already said (and what the error message says), the error is caused by the mail user not having the right settings to send the email in the email server settings. So yes, fix exchange
Paresh Gandhi
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April 20, 2014

Sorry, I wanted to say Confluence.

I got question back from help desk that what is the ip address which need to be added from where confluence is sending the email.

Do you know where i can find it out?

where i can find sending server IP Address of confluence

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