Crucible is not starting after executing ./crucible/bin/start.sh

[Guru Prasad]

I have installed crucible 3.3.3 newly in the Red hat Linux 5 box for the first time.

in the .../var/log/fisheye.out out i am getting following output

2014-04-15 10:57:38,396 INFO - Adding secondary content dir of /home/crucible/fisheye_data/content
2014-04-15 10:58:04,376 INFO - Starting database...
2014-04-15 10:58:29,870 INFO - Database started.
2014-04-15 10:58:36,512 INFO - Starting plugin system...
2014-04-15 10:58:57,258 INFO - Mail system not configured.
2014-04-15 11:00:14,905 INFO - Plugin system started.
2014-04-15 11:00:18,685 INFO - Server started on :8060 (http) (control port on 127.0.0.1:8059)

But i was not abel to see anyting when i launch http://my_hostip:8060

Can you help me what is wrong in the installation?

Regards

Guru

[Guru Prasad · Accepted solution]

I found the issue!!.

When I complete installing Crucible, services in Linux were running fine. But no information was posted in the browser as it was empty. After reading the release notes i have realized that i was trying to access crucible UI from the unsupported version of browser(IE 8 with Crucible 3.3.3). I had resolved this by downgrading the crucible version to 3.2.

Suggestion: Would it be nice to have a message populated in the browser if the unsupported version is being used. This would have saved lot of my time and effort.

Thanks

[AafrinA]

Hi Guru Prasad,

Is there any particular error mentioned on the logs files located at FISHEYE_INST/var/log ?

[Guru Prasad]

Can someone please clarify me?