Webhook not giving events to slack.com

[Geir Wiksen]

I have added webhook events on all transitions i want notifications in slack.comon. But I'm not getting any updates. Can anyone please assist?

I previously had "all events" checked, but then I only got notifications when resolution status was changed, which is why i added hooks for transitions instead.

These are the settings for the webhook: http://imgur.com/1HzU2vj

[Julien Bouquillon]

Hi, we really need to be notified of JIRA issues comments on slack. is it possible ?

[Duppy Proctor]

I filed a support request with Slack.com and got this answer:

"Our JIRA integration will currently only post events when:

• a new issue is created
• an issue is updated:
• to 'Resolved'
• to 'Done'
• from 'Resolved' to 'Closed'
• to 'Reopened'
• from 'Done' to 'In Progress'
• from 'Done' to 'To Do'

{snip}   We're planning to add more events in the future, sorry for the current limitations.

"

To be more clear - We have a status value called "Ready for QA", but slack only recognizes a change of satus to 'resolved' or 'done' so we don't get the post.

I've asked for an ETA on new events.  no response yet.

[Sumit Kumar]

There are all kinds of events listed in JIRAs webhook settings, yet, none of them seem to trigger the slack webhook 

[Paweł Chalacis]

Same for me - webhook works only for issue creation / resolution (from default settings) but is not triggered as a post transition event.

[Deleted user]

+1 experiencing the same problem

[Deleted user]

+1 in experiencing this issue

[Bettina Mindt]

@David Nicholson [Atlassian] Is there any news on this issue? Is this a JIRA or Slack problem?

[Nick]

To add further to this, I just pushed a very minimal ticket through a transition that would trigger the hook and it showed up, so it seems like there's a limit on the size of the JSON body.

[Nick]

@David Nicholson [Atlassian], I'm seeing the same problem and I used http://requestb.in to test the webhook. The webhook is definitely triggered, but the JSON payload is truncated, which is why I assume nothing shows up in Slack. Can you take another look into this please?

[Dave]

This seems to be an issue with Slack, you can confirm that the webhook is firing by using http://requestb.in/, however it is not getting handled on the receiving end.

[Sean Og Travers]

After updating to JIRA version 7.3.3, our JIRA -> Slack integration via webhooks has stopped working. I've used requestbin to identify any potential issues with the request. 

It appears the the request payload is being truncated to 7495 characters, meaning that the json being sent to Slack is invalid. Is this an known issue?

[Adolfo Guzman]

JIRA / Slack integration issues is caused by a bug in JIRA HTTPS Webhooks.  Upgrading to JIRA 6.4 fixes it.https://jira.atlassian.com/browse/JRA-44769

[Chris Collis]

I tried to setup an integration with a WebHook today but it doesn't work, requestb.in shows the JSON payload is cut short, seems like a JIRA problem??

[Ken Peters]

Our integration was working fine but when we changed to a different slack channel, it stopped entirely.  We have re-created the integration several times with no success in restoring the feed.  Not much help, but more evidence that there still is a problem.

[Alex Medved _ConfiForms_]

Take a look at Jirassimo notifications for JIRA, it has integration with Slack among the other messengers. You can choose events or can make a scheduler to have own event and use it as a reporting service.

[Ash Bryant]

Would love to see this Webhook released... It would make JIRA more friendly with non-JIRA teams...

[ks yun]

Simply created in Python.

JIRA Webhook -> Flask -> Slack Incoming Webhooks

https://github.com/Kisung/jira-comment-slack

[Adolfo Guzman]

We have JIRA and Slack integration work intermittently.  One week JIRA sends the full payload over to Slack, then stops another week.

[Julien Bouquillon]

Moving to github solved the issue for me

[mnpk42]

I had same problem, so I made hubot do that for me.

https://github.com/mnpk/hubot-jira-spy

JIRA hook hubot, and hubot chat the comments to slack.

[Tino Decker]

Any solution on this. We also have the same problem. Nothing shows up in slack.

[Travis Rowland]

We have the same problem, we couldn't even get comments to show up in HipChat either. It seems like a JIRA limitation.

[John Dyer]

Anyone get any updates from Slack on this?

[Amira Soliman]

How can i select a specific board to be integrated with slack, as currently we have alot of board in the same project ?

[Mark Bartlett]

Slack-AdditionalNotifications.jpg

had the same issue.  Make sure on the SLACK side that you check the "Additional Notifications" section for "new Comments"

[Alex Lewis]

Has there been any update on this?

I have used the Slack JIRA integration and the appropriate steps on the JIRA Cloud side of things (as per Slack guide). I've set a filter and on issue creation and update. New issues trigger a notification into slack; however, issue updates are not generating a notification.