ACCESSING WebDAV directory

[Dimitri Nissanov]

I just signed up for 30day OnDemand Jira trial.

Trying to import data from Download Jira to OnDemand.

Cannot access WebDAV to upload backup files. Installed Windows update — KB907306. The message 'The folder you entered does not appear to be valid' continues to pop-up.

Please help. Thank You.

[JohnA]

Hi Antibex,

Some Windows users have had problems accessing their WebDAV folder, so in these cases we suggest that they download a 3rd party WebDAV client as this usually resolves the issue. There is a good list of WebDAV clients, including discussion on their pros and cons, on the Stackoverflow website: http://stackoverflow.com/questions/340567/what-is-the-best-webdav-client-for-windows

Other customers who have problems accessing their WebDAV folder might also find our documentation on the subject of some use: http://confluence.atlassian.com/display/JIRASTUDIO/Uploading+Data+via+WebDAV

If you continue to experience issues uploading data to your WebDAV foider then you should open a ticket with Support, providing as much detail as possible, so we can assist you in troubleshooting the issue.

All the best,

John