Sourcetree loses my saved password

Chris Warren March 24, 2014

If I run the setup wizard, I can specify my username and password for Github. Right afterwards, if I check Tools > Options > Authentication, I see an entry for my username/host/password. After some amount of time where I leave Sourcetree running in the background, it starts prompting me for my password, and when I check the options, my saved username no longer appears.

This is Sourcetree 1.4.1.0, on Windows 7.

Thanks.

5 answers

0 votes
DimitriDewaele October 19, 2016

Temporary solution: disabled the option to check for remote updates.

Tools >> Options >> General >> 

disable.png

Disadvantage: I have to update manually. (pull or fetch).

0 votes
DimitriDewaele October 17, 2016

I have the same problem for one account, while another account is stored correctly.
Strangely this account is working fine on another computer with SourceTree.
Both computers have the same SourceTree version: 1.9.6.1

The same problem: https://answers.atlassian.com/questions/38524410

0 votes
Deleted user October 28, 2014

Same issue with 1.6.5.0 on Windows 7 with SP1, but only on 1 machine.

I have 2 other windows machines used by colleagues with same windows 7 SP1 install and updates, neither of them are having issues. It immediately saves my login information, options will show it.. come back a few hours later, it'll prompt me again, and the login information no longer shows up in the options.

0 votes
Dan Plastina July 25, 2014

+1. Same issue. SoureTree unreliably remembers the PW.

I'm on 1.5.2.0

0 votes
Dan Plastina July 25, 2014

+1. Same issue. SoureTree unreliably remembers the PW.

I'm on 1.5.2.0

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events