Issue > import issue from CSV, vs admin > system > external system import

[John Pfotzer]

I have a user that goes to "issues" > import issue from CSV, vs when admin imports I go to Admin > System > external system import. in the user side when we try to map fields the user side is limited and not in alphabetical order. When I go through the admin side and go to map fields I see tons more options and in alphabetical order.

How can I match the user side list to the admin side list?

[teilor_soares]

Hi John!

This is the expected behavior of this features. The Import Issue from CSV in the issue menu is mean to be used by JIRA users without admin privileges, and a lot of options showed for admins in the external system import screen will not be showed to users, specially for custom fields.

You can use as a partial workaround setup the fields as "Any issue type" in the custom field configuration page. He have a bug report related to this in https://jira.atlassian.com/browse/JRA-41282

I understand my answer is not exactly what you was looking for as is not a solution for your problem, sorry 

Cheers!
Teilor