Problems assigning with IssueService.assign() and MutableIssue.setAssigneeId()

[Tigran Shahverdyan]

I have a problem with this script as inline post function.

According to  after trying to set the assignee the first way nothing changes. The second way changes the assignee according to the log, but in reality .

Can anybody help with this issue?

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.issue.IssueInputParameters
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.bc.issue.IssueService
import org.apache.log4j.Level
import org.apache.log4j.Category
 
Category log = Category.getInstance("com.onresolve.jira.groovy.ISDCreateIssuePostfunction")
UserManager userManager = ComponentAccessor.getUserManager()
IssueService issueService = ComponentAccessor.getIssueService()
log.setLevel(Level.DEBUG)
 
log.debug "Starting Postfunction..."
 
// getting current user
ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().getUser()
log.debug "Current user is: " + currentUser
 
// getting the issue
issueKey = issue.getKey()
MutableIssue mutableIssue = issueService.getIssue(currentUser, issueKey).getIssue()
log.debug "Current issue key is: " + mutableIssue.getKey()
log.debug "Current issue assignee is: " + mutableIssue.getAssignee()
 
userToAssign = userManager.getUserByName("t.shahverdyan")
 
log.debug "Setting user to \"" + userToAssign + "\"."
 
// validating user assign
IssueService.AssignValidationResult assignValidationResult = issueService.validateAssign(currentUser, 
							mutableIssue.getId(),
                            userToAssign.getKey());
log.debug "Validate result is: " + assignValidationResult.isValid() + ""

// assigning user. 1st way
IssueService.IssueResult issueResult = issueService.assign(currentUser, assignValidationResult)
log.debug "Assign result is: " + issueResult.isValid() + ""

// checking
log.debug "Current issue assignee is: " + mutableIssue.getAssignee()

// assigning user. 2nd way
mutableIssue.setAssigneeId(userToAssign.getKey())

// checking
log.debug "Current issue assignee is: " + mutableIssue.getAssignee()

log: 

screenshot after transition with script postfunction: image2015-8-28 14:39:46.png

UPDATE

Here is real script - . Depending on custom field (Service Type) value the assignee can be different. Also there can be no assignee. But before assigning I want to check if the person has the permission to be assigned to the issue. For that I use IssueService.validateAssign() then IssueService.assign().

UPDATE 2

Here is post functions order - .

Log from script - .

Result - .

atlassian-jira.log

atlassian-jira 2.log

[Tigran Shahverdyan]

@Jamie Echlin [Adaptavist] could you please help with this issue? I don't know how else to get a support on this issue.

[Guilherme Nogueira]

did my answer works?

[Guilherme Nogueira]

Try something easier:

P.S. put this code before those 2 default postfunction:

1. Update change history for an issue and store the issue in the database.
2. Re-index an issue to keep indexes in sync with the database.

import com.atlassian.jira.ComponentManager

import com.atlassian.jira.issue.CustomFieldManager

import com.atlassian.jira.issue.Issue

import com.atlassian.jira.issue.MutableIssue

import com.atlassian.jira.issue.comments.CommentManager

import com.atlassian.jira.issue.fields.CustomField

import com.atlassian.jira.util.ImportUtils

import com.atlassian.jira.user.util.UserManager

import com.atlassian.crowd.embedded.api.User

import com.atlassian.jira.component.ComponentAccessor

 

 

userManager = (UserManager) ComponentAccessor.getUserManager()

MutableIssue issue = issue

   

User NewAssignee = userManager.getUser('t.shahverdyan')

    

issue.setAssignee(NewAssignee)

https://answers.atlassian.com/questions/176759

BR.

[Tigran Shahverdyan]

Guilherme, hi! Sorry for late answer. I just tried and it works. Thanks. But with my version I was trying to solve 2 issues: 1. assign using current JIRA API. UserManager.getUser() method is deprecated - https://docs.atlassian.com/jira/latest/com/atlassian/jira/user/util/UserManager.html#getUser(java.lang.String) 2. do all operation by checking if current user the permission to do it The problem is that I don't understand why during script session I get that the assignee is set, but in reality it is not.

[Tigran Shahverdyan]

Also why issueService.assign() does not work, though issueResult.isValid() returns true.

[Tigran Shahverdyan]

@Jamie Echlin [Adaptavist] , could you please help with this issue?

[Guilherme Nogueira]

Hey, to get current user use: import com.atlassian.jira.user.ApplicationUser; ApplicationUser user = ComponentAccessor.getJiraAuthenticationContext().getUser(); More info: https://developer.atlassian.com/static/javadoc/jira/reference/com/atlassian/jira/user/ApplicationUser.html Remember, you can use: User NewAssignee = userManager.getUser('t.shahverdyan')

[Guilherme Nogueira]

Or this: User user = ComponentAccessor.getJiraAuthenticationContext().getUser().getDirectoryUser();

[Guilherme Nogueira]

Hope it help :)

[Guilherme Nogueira]

I forgot two things: "2. do all operation by checking if current user the permission to do it" - You can control it by workflow validator, it's easier . "Also why issueService.assign() does not work, though issueResult.isValid() returns true. " I have no idea at all

[Guilherme Nogueira]

Please accept my answer if it worked :)

[Tigran Shahverdyan]

Guilherme, I know how to get the current user. It is in my code above. About the operation checking. The validator will not work as my real script has switch operator in it and in some cases it doesn't assign at all. I already answered you about getUser() method. I'll edit my original question. Thanks anyway.

[JamieA]

What's your real script? Slim it down to the simplest possible case and post it.

[Tigran Shahverdyan]

I posted an update in original post. Thanks!

[JamieA]

And that doesn't work? What position does it have in the list of post-functions?

[Tigran Shahverdyan]

Yes. I added Update 2.

[Tigran Shahverdyan]

@Jamie Echlin [Adaptavist] I posted the answers. Could you please look into it?

[JamieA]

Make it last in the list and it will work.

[Tigran Shahverdyan]

Updated the post with log and screenshot.

[Guilherme Nogueira]

Can you put your error log here?