bitbucket and jira integration is not working

AZ July 28, 2015

Hi,

Around a week ago we stop seeing a lined commits to bitbucket in JIRA tiket interface (on right side of tickets).

Instead of linked commits we have following message there:

JIRA is having difficulty contacting Bitbucket. If this condition persists, please contact your JIRA administrators.

Capture 2015-07-02 at 17.06.17.png

No changes has been done from our side how we know and after check of all settings - everything is working fine...

At the same time - comments and worklog which has been done via git commit working well (so - integration is working with comments and worklog, but not with links...)

Capture 2015-07-02 at 17.06.20.png

Could you help us to find why it's happening? It's very useful functional for us.

Sincerely,

1 answer

0 votes
Mathieu Hamel August 31, 2015

Same issue here, nothing changed. Have you found your answer ? I'll try this, maybe it'll work for you too - issue might be about server time not in synch.

https://confluence.atlassian.com/pages/viewpage.action?pageId=761241841

Regards,

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