Inline comments is locked.

[Bob Kennedy]

We are testing 5.7 and want to use the inline comments feature. I highlight text, see the comment icon and try to start typing but no content appears in the comment window with my name.

Wondering what more is required in terms of native Confluence plugins that we might have disabled to get this feature to work.

[Bob Kennedy · Accepted solution]

Screen Shot 2015-07-27 at 4.33.23 PM.png

[Steven F Behnke]

I have not seen this before and there doesn't appear to be any issue related to this. Please consider opening an issue at support.atlassian.com.

• Have you made any customizations? Perhaps to HTML, layouts, css?
• Does it look like this on multiple browsers?
• On multiple computers?
• It looks like you're using a custom theme or perhaps a custom layout tool, and perhaps more add-ons: Can you confirm that none are conflicting? Can you disable them one-by-one?
• What version did you upgrade from?

[Bob Kennedy]

we disabled the workbox, but I enabled it again and saw no difference.

[Steven F Behnke]

Can you please provide a screenshot? What system add-ons did you disable and why?