Jira SOAP UI exception

[Sean Ryan]

Hi,

I have tested my developement of using our instance of Jira and it works fine. I then installed it on another server and I am getting the following exception:

com.atlassian.jira.rpc.soap.client.RemoteValidationException

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)

at java.lang.reflect.Constructor.newInstance(Constructor.java:513)

at java.lang.Class.newInstance0(Class.java:355)

at java.lang.Class.newInstance(Class.java:308)

at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)

at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)

at com.atlassian.jira.rpc.soap.client.RemoteValidationException.getDeserializer(RemoteValidationException.java:76)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)

at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)

at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)

at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)

at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)

at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)

at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)

at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)

at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)

at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)

at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)

at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)

at javax.xml.parsers.SAXParser.parse(Unknown Source)

at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)

at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)

at org.apache.axis.Message.getSOAPEnvelope(Message.java:424)

at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)

at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)

at org.apache.axis.client.Call.invokeEngine(Call.java:2765)

at org.apache.axis.client.Call.invoke(Call.java:2748)

at org.apache.axis.client.Call.invoke(Call.java:2424)

at org.apache.axis.client.Call.invoke(Call.java:2347)

at org.apache.axis.client.Call.invoke(Call.java:1804)

at com.atlassian.jira.rpc.soap.client.JirasoapserviceV2SoapBindingStub.createIssue(JirasoapserviceV2SoapBindingStub.java:4043)

at com.atlassian.jira_soapclient.SOAPClient.createIssue(SOAPClient.java:238)

at de.adtech.heliosgui.icenter.TicketSystemPlugin.execute(TicketSystemPlugin.java:86)

at de.adtech.heliosgui.icenter.RefreshAction.localExecute(RefreshAction.java:32)

at de.adtech.heliosgui.HeliosAction.execute(HeliosAction.java:837)

Anyone know what the problem is here?

Many Thanks,

Sean

[John Chin]

Hi Sean,

It seem the error message related to your machine java version. Please check JIRA supported platform from the page below:

https://confluence.atlassian.com/display/JIRA/Supported+Platforms

Hope its help. Thanks, John