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Dreaded JIRA startup failed

Bob September 5, 2013

I am new to JIRA plugin development on Mac and have been trying to get several of the tutorials up and running but I kept running into the dreaded JIRA startup failed issue with "atlas-run"

JIRA Startup Failed

You cannot access JIRA at present. Look at the table below to identify the reasons

Description

The following plugins are required by JIRA, but have not been started:

  • Atlassian JIRA - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
  • Atlassian OAuth Admin Plugin (com.atlassian.oauth.admin)
  • Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
  • Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)
  • Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin (com.atlassian.jira.lookandfeel)
  • Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
  • Gadget Spec Publisher Plugin (com.atlassian.gadgets.publisher)
  • Atlassian JIRA - Plugins - REST Plugin (com.atlassian.jira.rest)
  • Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
  • Atlassian OAuth Consumer Plugin (com.atlassian.oauth.consumer)
  • Opensocial Plugin (com.atlassian.gadgets.opensocial)
  • Gadget Directory Plugin (com.atlassian.gadgets.directory)
  • Atlassian JIRA - Plugins - SAL Plugin (com.atlassian.sal.jira)
  • Atlassian JIRA - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)

I have tried, without luck, a few of the suggestions from different articles like

https://answers.atlassian.com/questions/117036/jira-startup-failed-plugins-not-started

http://blog.networkedcollaboration.com/2012/03/05/troubleshooting-jira-startup-errors/

I am using JDK 7 and the latest JIRA version which according to a JIRA developer should be fine. Since I am doing plugin development, the troubleshooting-jira-startup-errors article doesn't quite apply since the database, web environment, etc gets destroyed and recreated every time I do "atlas-run", regardless I tried to increase the JVM max memory etc via this article. I am not sure what else to try, so any insight is much appreciated.

3 answers

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0 votes
Bob September 5, 2013

Hi Richie,

Since I am doing plugin development, the folder layout etc is different than the standalone install, e.g., bundled plugins is in tutorial-jira-simple-csv-importer/target/jira/bundled-plugins and tomcat is in tutorial-jira-simple-csv-importer/target/container/tomcat7x. I also see tutorial-jira-simple-csv-importer/target/container/tomcat7x/cargo-jira-home, not sure how that's different than tutorial-jira-simple-csv-importer/target/jira/home.

While I am not 100% sure, I see these plugins in the bundled-plugins folder: jira-project-config-plugin-5.0.2.jar, atlassian-oauth-service-provider-plugin-1.3.10.jar, atlassian-oauth-service-provider-spi-1.3.10.jar, etc. They are some of the ones that are listed as not started.

I also have trouble gracefully shutting down using Ctrl-D so I ended up killing the processes and it looks like the container and JIRA gets regened anew each time.

Thanks,

Bob

0 votes
richie_gee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2013

Hi there,

Have you checked if the plugin is disabled?

https://confluence.atlassian.com/display/JIRAKB/JIRA+does+not+Start+Due+to+Disabled+Bundled+Plugin

If yes, then you might want to check out the documentation below to help you further:

https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error

One more thing, can you ensure that the bundled plugins that is not started is available on following zip file?

JIRA installation folder\atlassian-jira\WEB-INF\classes\atlassian-bundled-plugins.zip

Hope this helps :) Cheers

Bob September 5, 2013

i Richie,

Since I am doing plugin development, the folder layout is different than the standalone install, e.g., bundled plugins is in tutorial-jira-simple-csv-importer/target/jira/bundled-plugins and tomcat is in tutorial-jira-simple-csv-importer/target/container/tomcat7x. I also see tutorial-jira-simple-csv-importer/target/container/tomcat7x/cargo-jira-home, not sure how that's different than tutorial-jira-simple-csv-importer/target/jira/home.

While I am not 100% sure all the un-started plugins exist, I see these plugins in the bundled-plugins folder: jira-project-config-plugin-5.0.2.jar, atlassian-oauth-service-provider-plugin-1.3.10.jar, atlassian-oauth-service-provider-spi-1.3.10.jar, etc. They are some of the ones that are listed as not started.

I also have trouble gracefully shutting down using Ctrl-D so I ended up killing the processes and it looks like the container and JIRA gets regened anew each time.

Thanks,

Bob

0 votes
HarryH
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September 5, 2013

Try this first: atlas-mvn clean

Then try atlas-debug or atlas-run again.

Bob September 5, 2013

Tried with no luck.

HarryH
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September 5, 2013

Is there any error in the command prompt when run the command?

To know if it is because of your pom dependency issue or the atlassian maven issue, please try a simple project instead https://developer.atlassian.com/display/DOCS/Create+a+HelloWorld+Plugin+Project

BTW, please use the latest version of atlassian sdk if possible.

Bob September 5, 2013

I am using the latest Alassian sdk 4.2.7. The helloworld project works fine, one of the tutorial I am having this issue with is

https://developer.atlassian.com/display/JIRADEV/Plugin+Tutorial+-+Writing+custom+importer+using+JIRA+Importers+Plugin

I saw a number of timeout errors.

Bob September 5, 2013

Here's an example of a timeout

[INFO] [talledLocalContainer] 2013-09-05 21:15:34,108 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.plugins.rest.atlassian-rest-module, com.atlassian.templaterenderer.atlassian-template-renderer-velocity1.6-plugin, com.atlassian.jira.welcome.jira-welcome-plugin, com.atlassian.streams.streams-jira-plugin, com.atlassian.jira.plugin.ext.bamboo, com.atlassian.support.stp, com.atlassian.jira.jira-view-issue-plugin, com.atlassian.upm.atlassian-universal-plugin-manager-plugin, com.atlassian.jira.rest, com.atlassian.streams.core, com.atlassian.oauth.admin, crowd-rest-plugin, com.atlassian.soy.soy-template-plugin, com.atlassian.jira.plugins.jira-workflow-designer, com.atlassian.streams.streams-thirdparty-plugin, com.atlassian.jira.gadgets, com.atlassian.jira.jira-issue-link-applinks-common-plugin, com.atlassian.jira.jira-application-properties-plugin, com.atlassian.applinks.applinks-plugin, com.atlassian.jirafisheyeplugin, com.atlassian.jira.jira-project-config-plugin, com.atlassian.gadgets.dashboard, com.atlassian.gadgets.oauth.serviceprovider, com.atlassian.oauth.consumer, com.atlassian.jira.jira-issue-link-remote-jira-plugin, com.atlassian.auiplugin, com.atlassian.activeobjects.activeobjects-plugin, com.atlassian.labs.atlassian-bot-killer, com.atlassian.streams.actions, com.atlassian.gadgets.directory, com.atlassian.jira.extra.jira-ical-feed, com.atlassian.crowd.embedded.admin, com.atlassian.jira.lookandfeel, com.atlassian.jira.jira-issue-link-confluence-plugin, com.atlassian.jira.rpc.jira-json-rpc-plugin, com.atlassian.gadgets.publisher, com.atlassian.streams, com.atlassian.gadgets.opensocial, com.atlassian.gadgets.embedded, com.atlassian.oauth.serviceprovider, crowd-rest-application-management, com.atlassian.templaterenderer.api], 189 seconds remaining

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