JIRA Timesheet Gadget fails to load

[Helpdesk, PROSTEP]

Hi,

the JIRA Timesheet Plugin Gadget isn't loading anymore.

This is displayed in the Log:

2013-08-07 09:21:21,479 http-bio-443-exec-36 WARN baist 561x249x1 11nht7a 192.168.111.57 /secure/Dashboard.jspa [gadgets.renderer.internal.GadgetSpecFactoryImpl] Error occurred while retrieving gadget spec for rest/gadgets/1.0/g/jira-timesheet-plugin:timesheet-gadget/gadget.xml

2013-08-07 09:21:21,481 http-bio-443-exec-36 WARN baist 561x249x1 11nht7a 192.168.111.57 /secure/Dashboard.jspa [gadgets.renderer.internal.GadgetSpecFactoryImpl] Error occurred while retrieving gadget spec for rest/gadgets/1.0/g/jira-timesheet-plugin:timesheet-gadget/gadget.xml

2013-08-07 09:21:21,481 http-bio-443-exec-36 WARN baist 561x249x1 11nht7a 192.168.111.57 /secure/Dashboard.jspa [gadgets.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadgets/1.0/g/jira-timesheet-plugin:timesheet-gadget/gadget.xml

And this is displayed in JIRA

Fehler beim Laden des Gadgets von rest/gadgets/1.0/g/jira-timesheet-plugin:timesheet-gadget/gadget.xml: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 500

We're using the newest Version and I also restarted JIRA.

Any Ideas? =/

[Helpdesk, PROSTEP · Accepted solution]

Its fixed!!

Our Client deleted the JIRA Filter for these special gadget so it cannot be displayed!

Please close.

[Andriy Zhdanov]

Cool, thank you for figuring out. Thus just accept your own answer.

[Helpdesk, PROSTEP]

I already reinstalled the Plugin. And I tried older Versions too.

[Sergio Deras]

I think you are suffering https://jira.atlassian.com/browse/JRA-29795, just like me jeje. Would you mind to vote for it in order to fix it? There is a workaround, but it is not perfect.

[Helpdesk, PROSTEP]

This?

2013-08-07 16:05:20,658 http-bio-443-exec-422 ERROR baist 965x31826x1 68ggak 192.168.111.57 /secure/Dashboard.jspa [renderer.internal.http.HttpClientFetcher] Unable to retrieve response
java.io.IOException: Not in GZIP format
        at java.util.zip.GZIPInputStream.readHeader(GZIPInputStream.java:141)
        at java.util.zip.GZIPInputStream.<init>(GZIPInputStream.java:56)
        at java.util.zip.GZIPInputStream.<init>(GZIPInputStream.java:65)
        at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher$GzipDecompressingEntity.decorate(HttpClientFetcher.java:251)
        at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher$InputStreamDecoratingHttpEntity.getContent(HttpClientFetcher.java:232)
        at org.apache.http.conn.BasicManagedEntity.getContent(BasicManagedEntity.java:87)
        at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.makeResponse(HttpClientFetcher.java:167)
        at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.fetch(HttpClientFetcher.java:113)
        at org.apache.shindig.gadgets.DefaultGadgetSpecFactory.fetchObjectAndCache(DefaultGadgetSpecFactory.java:125)
        at org.apache.shindig.gadgets.DefaultGadgetSpecFactory.getGadgetSpec(DefaultGadgetSpecFactory.java:90)
        at com.atlassian.gadgets.renderer.internal.local.LocalGadgetSpecFactory.getGadgetSpec(LocalGadgetSpecFactory.java:82)
        at com.atlassian.gadgets.renderer.internal.local.LocalGadgetSpecFactory.getGadgetSpec(LocalGadgetSpecFactory.java:64)
        at com.atlassian.gadgets.renderer.internal.GadgetSpecFactoryImpl.getGadgetSpec(GadgetSpecFactoryImpl.java:132)
        at com.atlassian.gadgets.renderer.internal.GadgetSpecFactoryImpl.getGadgetSpec(GadgetSpecFactoryImpl.java:73)
        at sun.reflect.GeneratedMethodAccessor696.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
 etc.

We're using JIRA 5.2.6 and TimeSheet Plugin Version 2.5.1.

[Andriy Zhdanov]

Looks very odd, could you please try reinstalling plugin?

Thank you.

[Andriy Zhdanov]

Hi,

There must be some exception trace in the log a bit earlier, please check.

Also, do you use 5.2.1? Because 5.2 has a problem with Oracle DB.

Thank you.