Hello Ilva - the root cause for this problem can be completely different than the one from Zeynep. Could you raise a support ticket on our jira by sending an email to support.tge@idalko.com ?
i have the same problem. did you get solution about ıt?
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Hi Francis,
I have created an issue with reference number SOLV-940. Waiting for your response.
Regards,
Zeynep
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Got it - I replied.
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Hi Zeynep,
I have seen your message on slideshare - but for some reason email gods are not with us.
Could you raise an issue on our issue tracker directly at
https://support.idalko.com/servicedesk/customer/portal/5
Thanks,
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Hi Francis,
Could you please help me with this case?
Thanks in advance,
Zeynep
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