JIRA: Assignee on Issue Collector

Marissa Frydman July 22, 2013

I am using the issue collector on a site and it is assigning all the tickets to one particular JIRA user, how do I change who the tickets are assigned to as they come in from the Issue Collector?

1 answer

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Paul Greig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2013

Hi Marissa,

The issue collector itself cannot allow the user to select the assignee of a ticket. One solution I've seen implemented previously is to embed multiple issue collectors as mentioned https://confluence.atlassian.com/display/AOD/Advanced+Use+of+the+JIRA+Issue+Collector. You would then use a different default assignee for each project. Using this method would require a seperate project for each assignee.

Thanks,

Paul

Kevin Seery May 17, 2017

Hi,

Dose anyone know if this has changed?

Would like to add Assigne to 'Issue Collector' for form used in Confluence which is link to JIRA.

Many Thanks

Kevin

maria.corcau-preda November 19, 2019

It's almost end of 2019 and I still can't do that. 

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