I am using the issue collector on a site and it is assigning all the tickets to one particular JIRA user, how do I change who the tickets are assigned to as they come in from the Issue Collector?
Hi Marissa,
The issue collector itself cannot allow the user to select the assignee of a ticket. One solution I've seen implemented previously is to embed multiple issue collectors as mentioned https://confluence.atlassian.com/display/AOD/Advanced+Use+of+the+JIRA+Issue+Collector. You would then use a different default assignee for each project. Using this method would require a seperate project for each assignee.
Thanks,
Paul
Hi,
Dose anyone know if this has changed?
Would like to add Assigne to 'Issue Collector' for form used in Confluence which is link to JIRA.
Many Thanks
Kevin
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.