Hi Rob,
Hope this finds you well. The Mail body Formatter is a new feature for Form Mail and this macro has recently been included in the last released version - Form Mail 4.3. If you wish to use this macro, you may update Form Mail to 4.3 version. Hope this information was helpful.
If you have any other queries regarding our plugins, please feel free to contact us using the Contact Form on our website
http://www.adaptavist.com/w/about/contact-us/
Kind Regards
Divya Margani
Support & QA Analyst | Adaptavist
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